Accounts Payable Customer Service
Resume:
Nisha Malik
Allen, TX *****
*******@*****.***
Objective
Obtain a long term and challenging position where I can utilize my skills providing the opportunity for advancement.
Skills and Qualifications
Familiar with telecommunications terminology and how it relates to carrier invoices
Experienced in SAP FI-MM modules /Ariba procurement systems/Oracle accounting systems/AS400 systems
Experienced in accounts payable, invoice processing, account coding and reconciliations
Knowledgeable in Microsoft Office applications
Diligent, highly organized with attention to detail with excellent analytical skills
Excellent at multitasking and complete projects within time and budget constraints
Possess the ability to work well independent of direct supervision and as a team member
Utilize initiative and good judgment in applying principles, procedures, and assignments
Possess a strong commitment to excellence and productivity without sacrificing high ethical standards
Rapidly analyze and recognize problems and troubleshoot
Good oral and interpersonal communication skills
Ability to establish good relationship with vendors and service providers
Support end users and vendors in multiple countries
Professional Experience
US Rave Inc., Allen, Texas 05/2016 – Current
Self-employed/Fleet Owner
Manage all functions of the company to ensure resources are efficiently utilized
Monitor transportation market trends to determine potential sales growth
Dispatch company resources towards trending market to achieve weekly/monthly forecasted revenue
Negotiate load value with brokers
Validate load documentation to ensure accuracy as negotiated
Contact brokers and customers to coordinate delivery times
Run weekly record of fuel transactions and reconcile with travelled miles to ensure fuel efficiency
Oversee day to day scheduling of the employees and ensure they adhere to DOT rules/regulations
Process daily billings of delivered loads, checks, debit card transactions with 100% accuracy
Analyze daily record of all transactions to eliminate invalid spending’s and stay within available budget
Maintain all records of maintenance and document value spend on each truck
Ensure timely filling of Heavy Weight Taxes/International Fuel Tax
Ensure all vehicle registrations and insurance payments are current
Run weekly payroll and ensure all employees are paid on time
Tuesday Morning (contract via temp agency), Dallas, Texas 01/2016 – 07/2016
Supply Chain Analyst
Communicate and initiate actions to buyers with issue resolution for merchandise flow through the distribution center
Provide recommendations for process improvements to merchant group
Support internal and vendors regarding cost reduction initiatives
Provide recommendations for improving merchandise flow initiatives
Work directly with vendors to ensure vendor is capable of complying with merchandise packaging standards
Maintain Vendor Manual and ensure vendor is compliant
Perform on-going and ad hoc analysis to supplement decision making
Prepare and communicate analysis identifying strengths and weaknesses within the supply chain cycle
Develop and communicate recommendations to capitalize on opportunity buys and mitigate risk
PepsiCo Inc./Quaker Oats Comp. (short term project via temp agency), Dallas, Texas 07/2015 – 10/2015
Accounts Resolution Analyst
Clear back log of GR/IR discrepancies
Clear back log of parked/blocked items
Train end users with data analysis and reconciliations
Train end users on maintaining their Purchase Orders
Create training material
Allocate charges to appropriate cost-centers and acquire invoice payment approvals
Ericsson Inc., Plano, Texas 04/2012 – 05/2015
Purchase to Payment Analyst
Provide recommendations with process and technology improvements to the IT organization and the
customer organization
Support and implement of new processes, tools and ways of working
Ensure quality, accuracy and efficiency in the purchase to payment flow process
Prepare and support accounting tasks for department financials
Train end users on requests and requirements from various projects
Support stakeholders with reports, data analysis and reconciliation
Train end users with competence for self-efficiency
Identify root cause analysis on department KPI’s and approach with short/long term goals for improvements
Proactively improve efficiency, compliance and streamline process improvements
Identify, resolve rejected payments and take preventive approach
Review outgoing payments and apply WHT where applicable
Support tax codes issues and advise resolution
Review W9 classification for 1099 reporting
Support implementation of Knowledge Centered Support to improve operational efficiency and organizational learning
Provide coaching with knowledge articles to influence and change behavior for successful KCS adoption
PepsiCo Inc., Plano, Texas 11/2008 – 02/2012
Resolution Analyst
Extract reports daily from SAP, Business Objects and Oracle systems to excel spreadsheet
Prepare analysis of reports in Excel spreadsheet
Reconcile payment data with all payment sources
Update daily reconciliation summary for visibility
Perform and identify root causes analysis of GR/IR discrepancies
Communicate discrepancies with appropriate individuals and advise preventive approach
Coordinate resolution of open items with Business Units
Follow-up and ensure issues are resolved within SLA
Manage vendor and internal calls with issues
Respond to internal/external inquiries accurately within defined SLA
Service Experts, Inc., Richardson, Texas 06/2006 – 10/2008
Accounts Payable Specialist
Process accounts payable checks
Process invoices for multiple locations
Research AP balances and customer requests
Set up and maintain vendor files per requirements
Prepare annual 1099’s
Verify and process expense reports
Cadbury Schweppes/Spherion, Plano, Texas 06/2005 – 05/2006
Accounts Payable and Customer Service Specialist
Process vendor invoices, employee expense reports
Ensure correct purchase order is referenced and received properly
Review invoices for accuracy and amount billed and tax incurred
Resolve invoice and PO discrepancies, PO line item quantity and pricing variances
Research pending invoices on parked report and clear investigated invoices on timely basis
Manage vendor calls and respond to internal and external inquiries on vendor payment status
Respond to vendor inquiries and payment issues accurately and timely
Caritor, Inc., San Ramon, California 09/2004 – 04/2005
A/P and A/R Specialist
Process purchase orders, contracts, run check for employees by verifying expenses report
Process payments to vendors and ensure all payments are performed timely and accurately
Reconcile accounts payable with vendor’s monthly statements
Perform internal audit to ensure accuracy of payments and reconciliation of accounts
Manage and validate the accuracy of accounts in SAP system
Research and resolve pending invoices and missing documents
Assist with annual 1099’s
Analyze expense account expenditures as required by controller
Act as backup for all accounts payable functions
Assist Controller with special projects and analysis of aging accounts
Maintain strict confidentiality of accounting information
Apply deposits to customer invoices
Education
Bachelor of Science in Project Management
DeVry University, Fremont, CA
Cisco Networking Academy
Delta College, Stockton, CA
REFERENCES AVAILABLE UPON REQUEST
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