Customer Service Sql Server

C. Wayne Miller

Houston, Texas 281-***-****

*************@*****.***

https://www.linkedin.com/in/cwaynemiller/

Epic Business Intelligence Developer(Clarity Report Writer), SQL Developer

I am an Epic Clarity Report Writer with extensive experience supporting legacy applications for multiple hospitals in the health care environment.

Supported Surgery, Cath Lab, Lab and ED and other related applications.

Developed custom version of Epic Block Utilization report which enabled the hospital to significantly improve utilization of surgery rooms.

Collected multiple requests for Visionware Reporting and developed a common platform to avoid duplication and omission.

Developed a network of end users insuring their report requests received immediate attention.

Skills:

Epic Clarity Model- OpTime (Certified)

Epic Clarity Model- Beaker (Certified)

Epic Clarity Model- ED

Epic Clarity Model- EpicCare Inpatient

Crystal Reports and Structured Query Language (SQL)

Reporting Workbench

Visio

Professional Experience

CHI St. Luke’s Health, Houston Texas

March 2009 – March 2017

Epic Clarity Report Writer

(Certified in Optime Clarity Data Model)

1. Representative for implementation of Epic go live reports.

2 Wrote replacement reports for legacy surgery system allowing for smooth transition

3 Managed/Break Fix Optime reports for 6 hospitals

4. Representative for implementation of Epic Beaker go live critical and optimization reports.

5. Other application areas including Ed, Epic Care Inpatient and Reporting Workbench

Other experience includes

MD Anderson Cancer Center Houston, Texas

November 1988 - October 2007

Application Systems Analyst

Mainframe programmer

Support Analyst for Sql server Web-based systems

Crystal Reports: Supported systems used Crystal Reports as reporting interface

Education

Sullivan Junior College

Louisville, Ky.

Certificate Accounting and Data processing

University of Louisville

Louisville, Ky.

Various courses in accounting, statistics, etc.

Houston Community College

Houston, TX.

Visual Basic

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