Customer Service Sales

Gilbert Deleon Jr.

*** ********* ** *******, ** *7009 832-***-**** ************@*****.***

Objective

To work with an organization where I can continuously learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum career growth.

Education

HIGH SCHOOL 2004 JEFFERSON DAVIS HS

Related coursework: High School

Summary of Qualifications:

Hands-on experience in handling parts and spares of machineries and equipment

Skills in managing stores and inventory of parts

Deep knowledge in assessing the value of parts for resale

Ability to manage and update storage records

Experience

INSTALLER SEVICE SPECIALIST O’REILLY AUTOMOTIVE JULY 2009 – JULY 2013

Responsibilities include: provide customers with professional assistance in obtaining parts, advise customers of parts needs and recommend substitution of parts when a replacement is not available, service professional customer accounts and develop good sales relationships, follow and promote all company customer service programs. Requires leading technical parts knowledge including a good background in mechanics, excellent customer service skills, and above average communication skills

SALES ASSOCIATE AUTO ZONE JULY 2007 – JULY 2008

Keeping the work environment neat and clean. Ensuring that all products or merchandise are placed in their respective areas. Ensuring that all stock is replenished. Helping customers locate merchandise or find suitable alternatives. Participating in periodic team meetings. Actively engaged in developing more effective customer service skills. Being knowledgeable about the benefits and uses of each product.

TURN DOWN SERVICE LANCASTER HOTEL JULY 2005 – JULY 2006

Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests. Offer assistance and information to our guests. Clean guest rooms according to Omni’s standards for Room Attendants. Provide water and ice to guests. Offer guests towels, pillows and other services/amenities. Change linens, turn-down bed.

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