Sales Manager

Rebecca K ertzman

** * ***** * *.

QUINCY, M A * 2169

C: 603-***-**** *********@*****.***

PROFESSIONAL S UMMARY

Highly e ffective s ales/management p rofessional e mphasizing i nnovation a nd c reativity i n s olving c omplex problems. E nergetic a nd r esults-focused w ith s uccess i n h andling d iverse c lients a nd s ubstantially i ncreasing sales t o a chieve o utstanding r esults. E xceptional p resentation s kills. WORK H ISTORY

MAMALEH'S D ELICATESSEN

Catering S ales M anager C ambridge, M A S eptember 2 016 - J une 2 017

● Managed e ntire c atering d epartment o f n ew r estaurant t hat o pened i n J uly o f 2 016.

● Improved c atering s ales b y a lmost t hree-fold w ithin s ix m onths o f t aking o ver t he d epartment.

● Implemented p rocedures t o s treamline c ommunications b etween c atering a nd m ultiple d epartments including s avory k itchen, p astry k itchen, a nd d eli w hich r esulted i n a l arge d ecline i n e rrors b etween departments.

● Substantially i ncreased c orporate c lient r elationships w hich h ad a n o utsized p ositive i mpact o n t he company’s P &L.

● Performed a dministrative d uties i ncluding m aintaining v oicemail, e mail, g oogle d rive, a nd o ther o ffice tasks.

SMART G OURMET L LC. d ba S ate G rill

Assistant O perations M anager B oston, M A D ecember 2 013 - A ugust 2 016

● Supervised a ll d ay t o d ay o perations t asks i ncluding f ood d istribution, q uality c ontrol, a nd c ash h andling.

● Directly r esponsible f or s teadily i ncreasing c atering a nd s pecial e vent s ales o ver a t hree-year p eriod resulting i n a s ignificant c ontribution t o t he f irm’s g rowth

● Led a ll c ommunications w ith v endors, c lients, a nd c ustomers c ultivating g reat w orking r elationships generating b usiness g rowth.

● Developed a l ibrary o f d evelopment t raining v ideos f or a ll o perational p ositions w ith a f ocus o n c ustomer service s kills a nd s ales t actics a long w ith c ompany p rocedures a nd s tandards. EDUCATION

Ithaca C ollege

Ithaca, N Y

INTERESTS

● Dancing t o T he G rateful D ead

● Attending c oncerts a nd m usic f estivals

● Volunteering a nd u shering f or t heater p roductions a t T he B oston C enter f or t he F ine A rts.

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