Customer Service Data Entry

Leonard Murry

Customer Service Rep

Houston, TX

*************@*****.*** - 601-***-****

To obtain a challenging position that will allow me to utilize my education, practical experience, and interpersonal skills in a team oriented environment. WORK EXPERIENCE

Project Coordinator

Tetra Tech - Pasadena, TX - August 2017 to Present Customer Service Rep

R & L Trucking - Sumner, MS - 2010 to 2013

Handle, coordinate, address and resolve customer issues and all needs of their assigned accounts

• Enter the loads into the computer system and schedule appointments

• Answer busy phones and take messages when needed

• Provide excellent customer service at all times to both external and internal customers

• Help update times for the local fleet as necessary

• Monitor EDI performance

• Back up support for operations/dispatch as needed Office Clerk

Chancery Clerk - Sumner, MS - 2006 to 2010

Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

• Answer telephones, direct calls and take messages.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

• Complete and mail bills, contracts, policies, invoices, or checks.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Volunteered Office Assistant

West Tallahatchie High School - Webb, MS - 2004 to 2006 Responsible for opening and distributing school mail

• Ordering office supplies

• Schedule important meetings

• Answer multiple phone lines and direct calls

• Responsible for record keeping, documents preparation, program support and communication

• Welcoming and directing guests

• Copying material and typing and organizing correspondence EDUCATION

Technology

Hinds Community College - Raymond, MS

2012 to Present

High School Diploma

West Tallahatchie High School - Webb, MS

May 2006

ADDITIONAL INFORMATION

Skills:

Microsoft Word, Excel, PowerPoint, & Access, Sales, Data entry, Troubleshooting, Networking, Microsoft Outlook, sales associate, Telephone operator, Office Organization & Administration, Records & Database Management, Spreadsheets & Reports, Scheduling & Calendaring, Meeting & Event Planning, Filing & Data Entry (60 WPM)

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