Amber S ylvia C ox

**** * ********* * *** E scondido, C A, 9 2606 9-51-323-**** a mberscox [ AT] g mail.com SUMMARY: I have demonstrated with competence and leadership, my ability to not only test different entertainment systems and media centers but also to lead any group of people. Able to complete tasks within a timely manner. I am diligent with the ability to research and analyze problems, compile reports on gathered information, u tilize b ug-tracking s oftware, a nd t roubleshoot t echnical d ifficulties. EXPERIENCE: Jethead D evelopment, 2 015-2017

Lead S oftware T est E ngineer

•Oversaw the overall day to day testing effort for Jethead Development, employee t raining, t ask a ssignment a nd i ssue r esolution.

•Provided training and support to customers on Jethead Development test suites as r equired.

•Communicated with management and engineers regarding software builds, software b ugs a nd t esting p rogress a s r equired.

•Diagnosed and debugged a variety of issues regarding software builds, hardware, a nd o ther t est e nvironment f actors.

•Attended project and team meetings to understand test requirements and analyze for g aps i n t esting.

•Reviewed and analyzed current and past test results to verify unknown issues and n ew i ssues t hat m ay n eed f urther i nvestigation.

•Attended and led daily scrum to review current assignment, new assignments and a ny i ssues t hat n eed a ttention.

•Followed u p o n h igh p riority b ug f ixes i n t racking t ools ( Jira a nd B ugzilla). Jethead D evelopment, 2 012-2015

System T est a nd Q /A E ngineer ( Software)

Performed t est u sing d esign t est c ases k nowledge a nd s ystems i nternal s tructure

•Tested MPEG-4 (High Definition) and MPEG-2 (Standard Definition) Streams both live and recorded using HDMI, Component, and other interfaces with formats 1 080p, 1 080i, 7 20p, 4 80p, a nd 4 80i.

•Responsible for user Interface testing of Software developed for DirecTV Set Top B oxes.

•Created, edited, and maintained test cases/test plans from documented specifications a nd s oftware f unctionality.

•Ran automated test scripts created in JavaScript from Linux Operating System PC.

•Ran automated test scripts created in Expect and TCL in Cygwin from Windows Operating S ystem P C.

•Used Bugzilla to write Software Change Requests (Bugs) and to keep track progress o f d ocumented i ssues.

•Communicated d aily e fforts t o m anagement o n a d aily a nd w eekly b asis.

•Reported critical and showstopper issues immediately to engineering and management.

•Responsible for lab/equipment setup for engineering and field environments. Including audio receivers, displays, set top boxes, DLNA servers, and local area networks f or d ifferent e nvironment r eplications SKILLS: L anguages: B asic H TML

C ommand L ine: ( Basic) U nix S hell, ( Basic) M icrosoft C ommand P rompt

P rograms: T estlink, J ira, B ugzilla, L inux, C ygwin, P utty, W ireshark

O perating S ystems: A ll W indows, P ython, U nix/Linux, M ac O S X, O racle

H ome a nd O ffice N etworking, C ustomer R elationship M anagement, D ata

A nalysis, W ritten C orrespondence, A dministration, O rganization, B ug

T racking S ystem u sage, T esting a nd T roubleshooting References:

K risten L ynch

P rogram M anager

K risten.Lynch [ AT] s ony.com

A mber D alton

T witch-Director o f M arketing & E vents

( 210-*-**-****

S teve B ell

A MD

D eveloper R elations M anager

( 951-*-**-****

S tephen J ones

J ethead D evelopment, S oftware E ngineer

( 951-*-**-****

D avid B ye

J ethead D evelopment, V P M arketing & B usiness D evelopment

d bye [ AT] j etheaddev.com

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