Information Technology Active Directory

PREM RAJU CHAVAN

Email-ID : *************@*****.***

Contact No : 828-***-****

.

Highly self-motivated and goal-oriented professional committed to pursuing a long-term career in IT Industry

Exceptionally well organized, strong work ethics and willingness to work hard to achieve employer objectives.

A strong team player with good interpersonal and communication skills and ready to take an independent challenge.

Educational Qualifications

DIPLOMA in Information Technology

MSBTE 2014 64.18%

S.S.C

Maharashtra State Board 2010 66.18%

IT Certifications

completed CCNA (Cisco Certified Network Associate) routing & switching

Skill Sets

Implementing and Troubleshooting LAN and WAN.

Installation and configuring Switch, Router, access point and VPN

Installation,Troubleshooting and Support Windows Operating Systems:

Windows 2000, XP, VISTA & Window 7

Window server based operating system 2003 & 2008:

Configuring &Troubleshooting DHCP, DNS, Active Directory,

DNS server-installation configuration and troubleshooting,

MS Outlook, Internet skills.

WORK EXPEREINCE:

9 Month experience at IBM Pvt Ltd As a Remote Support Engineer along with US/UK support.

Installation, configuration, Troubleshooting Desktop & Server Systems Hardware, Software.

Installation, Configuration and troubleshooting Switch & Router

Managing and attending daily calls on OTRs portal and maintain SLA.

• Troubleshooting and Configuring corporate mail ID’s on user’s handset by using applications such as Air watch Agent and Maas360 with help of exchange server

Provide remote support to different locations (US, UK) through Remote desktop, Gotomeeting, Cisco Jabber and WebEx.

Installation, Configuration and Troubleshooting of Symantec PGP Encryption.

Checks antivirus and security applications on Desktop and Laptops such as Symantec Endpoint protection Manager and Symantec Data Lose Protection(DLP).

Installation of different types of OS, Active Directory, Software and Other computer peripherals.

Configuration and Troubleshooting of Internet Explorer with Microsoft Outlook.

Configuring Microsoft outlook for user and troubleshooting Mail Problem

Updating latest Security Patches and Anti-virus.

Personal detail:

Name : Prem Raju Chavan

Address : Room no-1, Jay Mahakali Society,

Dattaram Waykar Road,

Shaym Nagar,Jogeshwari (E),

Mumbai-400060.

Date of Birth : 20th jan 1996

Marital Status : Unmarried

Gender : Male

Religion : Hindu

Languages Known : English, Hindi and Marathi

Hobbies/Interest : Playing chess and listening songs

DECLARATION :

I hereby declare that the above mentioned information is correct up to my knowledge and

I bear the responsibility for the correctness of the above mentioned particulars.

PLACE : Mumbai

DATE :

(Prem Raju Chavan)

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