Project Manager
Qualifications Profile
Performance-focused, accomplished, and detail-oriented professional, offering high-caliber management qualifications honed from hands-on experience in facilitating multiple complex projects and directing numerous staff.
Adept at preparing and negotiating costs, as well as in estimating budgets and work timetables. Effective at directing high-performing teams to deliver profitable returns on investment (ROIs) and achieve organizational goals. Equipped with exceptional interpersonal and communication skills in building rapport with colleagues, stakeholders, contractors, architects, and diverse professionals; capable of thriving in fast-paced settings without compromising work quality and results. Proficient with Microsoft Office Suite (Word, Excel, and PowerPoint); with working knowledge of AutoCAD and Google Suites.
Areas of Expertise
Regulatory Compliance
Project Management
Revenue Growth and Business Expansion
Staff Training and Development
Cross-functional Collaboration
Budget and Cost Optimization
Professional Experience
Nantahala Outdoor Center, Bryson City, NC
General Manager of Operations 2011–2016
Took charge of designing and maintaining $6.5M budget of multiple business units
Served as operations manager regularly functioning throughout the departmental lines to produce successful results
Established standard operating procedures for six departments facilitating more than 250,000 customers each year
Initiated best practices regarding safety and risk management in collaboration with the Occupational Safety and Health Administration (OSHA) and other trade organizations
Oversaw logistics environment and movement of more than 250,000 customers annually
Directed purchase and maintenance of more than 20 commercial vehicles
Drove efforts in obtaining annual development of 8% with 15% revenue growth in 2016, thus minimizing payroll and expenses by 6%
Efficiently managed more than $2.75M worth of equipment and accessories by creating and maintaining an efficient inventory control system
Whetstone Designs, LLC, Timber Frame and Residential Design and Construction, Mountain Rest, SC
Project Manager 2008–2011
Managed the entire facets of complex projects which involved ensuring on-time project completion and compliance with OSHA safety standards and best practices
Conducted contract negotiation with all subcontractors in charge of technical works while maintaining high levels of quality and inventory control
Held responsibility in overseeing and implementing change of orders by closely collaborating with all stakeholders
Recognized key issues, approaches, and performance metrics through project plans development
Organized and scheduled project timelines and milestones
Cold Creek, LLC, Residential Construction and Remodeling, Bryson City, NC
Owner Operator 2007–2008
Worked closely with customers and architects to create the best possible products
Performed quality estimation in maintaining high return on investments (ROI) while guaranteeing project compliance with budget constraints
Designed project plans highlighting overall milestones and performance metrics to maintain transparent environment
Functioned as on-site project manager accountable for all facets of construction procedures ensuring adherence to best practices
Education and Credentials
Bachelor of Arts in Environmental and Political Science
University of New England, Biddeford, ME
Lean Six Sigma Black Belt Program, In Progress, Expected Completion Date: Dec 2017
Pyzdek Institute LLC, Tucson, AZ
Licensed Building Contractor, State of North Carolina, For Renewal
Affiliation
President Nantahala Gorge Association, Bryson City, NC