Customer Service Microsoft Office

Profile

An honest and reliable young professional who wants to learn new things. I am recognized by my peers through my perseverance and enthusiasm to achieve professional and personal goals. Throughout my relatively young career, I have always been committed to the tasks of making my skills, reliability and willpower provide the needs of an organization I work for. I always motivate myself to go the extra mile and strive to take on challenges to the best of my ability. Skills and Attributes

● First-class customer service skills; attends to client needs and enquiries whilst addressing concerns in a prompt and professional manner

● Strong analytical and problem solving skills; thoroughly researches and investigates situations before providing the most effective action plan suited to the organization’s demands

● Highly organized in outlining priorities and take on directions from management with the full understanding of responsibilities and accountabilities of quality work

● Willing and able to learn and apply procedures effectively

● Confident in using Microsoft Office Suite(Word, Excel, PowerPoint)

● Hard working, detail oriented, able to multi-task effectively

● Capable of working independently or as a team member

● Honest and trustworthy

Education

Secondary Education Jun 06 – Mar 10

Angeles Sisters National High School

Consolacion, 9000 Cagayan de Oro City, Philippines Primary Education Jun 00 – Mar 06

Consolacion National High School

Consolacion, 9000 Cagayan de Oro City, Philippines Work Experience

Cashier Receptionist Aug 16 – Jun 17

G Suites

● Professional representation as first point of contact, implementing initiatives to ensure the smooth functioning of a busy reception area

● Delivers customer service of the highest quality, effectively interacting with guests and ensuring maximum satisfaction with the services rendered

● Confidently liaises with people from varied backgrounds, including colleagues, management, and clients

● Skilfully assists in booking arrangements as well as assisting guests during check ins and check outs

● Ensures clear lines of communication are maintained between all the staff members to increase cohesion and productivity; maintains a safe working environment by adhering to relevant health and safety procedures and protocols Referees

Mrs. Garilissa Roa Engr. Benjamin Samonte

Owner Structural Engineer

G Suites Morning Mist Village

M: +63-955-****-*** M: +63-916-***-****

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