Manager Human Resources

Charles T. Maligsa

**** ******** **** ****** ***. 310 Scarborough, ON M1R 1P3

(647) 544 – 3776 **************@*****.***

OBJECTIVE:

To obtain a full-time position a Human Resources Assistant where I can utilize my strong People skills, Communication skills, Interpersonal skills, Time Management skills, and strong attention to detail.

HIGHLIGHTS OF QUALIFICATIONS:

Strong Interpersonal and organizational skills

Excellent Leadership and Management skills

Excellent verbal and written communication skills

Expert in MS Word, Excel, Access, PowerPoint, and Email

Excellent problem solving skills and analytical ability

Highly self-motivated and is result oriented

Ability to work in a fast-paced environment and being under pressure to meet tight deadlines

Effective team player that demonstrates willingness to assist others for support

Strong presentation, problem solving abilities and teamwork skills

EDUCATION AND TRAINING:

Business Administration – Human Resources Advanced Diploma January 2012 – April 2014

Seneca College

Demonstrate the use of appropriate training methodology and techniques

Apply needs assessment, development, implementation and evaluation techniques

Conduct effective employment interviews using a variety of relevant questioning techniques

Develop candidate evaluation criteria using valid and reliable methods in selection

Scan and examine different business trends and formulate various plans to diagnose potential problems

WORK EXPERIENCE:

Assistant General Manager June 2015- Present

McDonald’s Restaurants, Toronto (full-time)

Ensure Health and Safety Programs and processes are effectively communicated, signed, and implemented.

Monitor the overall performance of the Restaurant and provide assistance in all three departments to achieve desired results

Ensure that all employment standards are adhered to in accordance to the Ontario Employment Standards Act

Meet with other Department Managers to discuss Restaurant opportunities and devise a plan to be implemented

Provide assistance in ensuring the overall profitability of the Restaurant

Kitchen Department Manager May 2017 – Present

McDonald’s Restaurants, Toronto (full-time)

Manage inventory levels including product ordering with accuracy

Responsible in the upkeep of Restaurant equipment, Cleanliness, and Planned Maintenance

Complete Monthly Food Safety checklists

Complete Daily, Weekly, and Monthly Food inventory analysis

People Department Manager September 2014 – April 2017

McDonald’s Restaurants, Toronto (full-time)

Responsible in maintaining and updating employee information through HRIS systems and on employee files

Responsible in sourcing applicants, conduct applicant screening, and interviews

Conducts new hire orientations periodically

Process Payroll and ensuring that all employees are paid for all hours worked for compliance

Motivate and mentor Department Managers in areas of skill development and employee relations

Accurately forecast staffing requirements for the upcoming quarter

Generate weekly employee schedules with accurate forecasting

Monitor and report progress on department goals and objectives

Establish and maintain department records and reports. Participates in operational meetings

Respond to employee questions, inquiries, and concerns

Swing/Shift Manager September 2010 – January 2014

McDonald’s Restaurants, Toronto (part-time)

Utilize Human Resources Information System (HRIS) for closing daily Payroll

Conduct semi-annual performance review to all employees

Proactive member in the Health and Safety Committee

Handle all customer concerns and customer recovery

AWARDS & ACHIEVEMENTS:

McDonald’s Scholarship Award Recipient (2012)

Futures Unlimited Achiever Award

Dean’s list recognition in both Team Leader and Management Training Programs

CERTIFICATES:

McDonald’s Advanced Shift Management Training Program certificate

McDonald’s Basic Shift Management Training Program Certificate

McDonald’s Team Leader Training Program Certificate

Food Handler’s Certificate

First Aid Certificate

Global Learning of the Business Enterprise Accomplishment Certificate

Vector Marketing Sales Training Seminar Certificate

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