Customer Service Microsoft Office
Resume:
E’ Toya E. Jackson
*** **** ****** **********, ** 08854
Cell: 732-***-****
Email Address: ***********@*****.***
CUSTOMER SERVICE PROFESSIONAL
I am seeking an office position to maximize my strong interpersonal skills with internal and external customers/patients. A results oriented, team player with a successful track record working for major retailers. Experience in Customer Support and Administrative Field. I am an enthusiastic team member and business professional with the ability to adapt skills to each challenge. Recognized for high quality of work ethic, leadership abilities, and effective communication. Excellent multi-tasking and organization skills allow me to choose priorities successfully. I am accustomed to a fast paced environment and able to work well under pressure to meet deadlines.
CORE COMPETENCIES
* Self-motivated * Strong Communication and Interpersonal skills * Excellent organizational skills * Customer Service * Team Leadership * Reliable
System Specialties include: Microsoft Office (Excel, PowerPoint, and Word)
PROFESSIONAL EXPERIENCE
Walmart East Brunswick, New Jersey 2014 - Present
www.walmart.com
CUSTOMER SERVICE / CASHIER/ PERSONAL SHOPPER-PICK UP/LAYAWAY
Daily retail management activities associated with assisting customers. These activities include, but not limited to:
Answer incoming phone calls and direct calls accordingly
Open customer accounts by recording proper information
Process returns/exchanges; refund monies and maintain cash register.
Processed customer orders and accepting payment
Shopping for customer orders by finding the correct item in the store.
Receiving shipment that has to be processed and staged into a location, in order for it to be released to customers.
Stop and Shop Piscataway, New Jersey 2010 - 2014
www.stopandshop.com
CUSTOMER SERVICE / CASHIER
Daily retail management activities associated with assisting customers. These activities include, but not limited to:
Processed customer orders and accepting payment
Returned items to appropriate department area
Maintained cash register
Changing price tags/maintaining inventory stock knowing how many products are in the store and being sold.
White House Black Market Edison, New Jersey 2013 - 2014
www.whbm.com
SALES ASSOCIATE (SEASONAL)
Daily retail management activities associated with assisting customers. These activities include, but not limited to:
Promoted all promotion and advertisements through products
Rearranged floor inventory stock based on planograms and management direction
Processed, replenished, and monitored floor inventory stock
Opened customer accounts by recording account information
EDUCATION
Associate in Arts Middlesex County College, Edison, New Jersey
Liberal Arts, May 2017
High School Diploma Piscataway High School, Piscataway, New Jersey
General, June 2011
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