System Administrator

Kyle J. Pfeffer

***** ********* *****, ******* ** 27614

ac2iip@r.postjobfree.com 717-***-****

PROFESSIONAL PROFILE

Server and security expert trained by the United States Navy, offering a solid reputation for mastering information technology, security best practices promptly and efficiently. Six years of active military experience in server administration, help desk supervisor, network security best practices, and excelling in the ability to identify, troubleshoot, diagnose, and resolve complex technical issues through organization, creativity and dedication.

Technology Snapshot: Microsoft Office Suite Active Directory Microsoft Exchange Linux Juniper Routers VMWare Windows Server 2012 Windows XP, 7, & 8 PC Proficient

EDUCATION

Indiana University of Pennsylvania Indiana, PA

Bachelor of Science in Political Science 2009

US NAVY Education: Top Secret SCI Eligible Clearance, IA LEVEL II

Information Systems Technician – IAT Level I with A+ Certification 2013

System Administrator - IAT Level II with Security + Certification 2013

Naval Tactical Command Support System (NTCSS) II Manager 2014

Network Security Vulnerability Technician 2015

Additional school information available upon request.

EXPERIENCE

United States Navy Information Systems Technician

Strike Fighter Squadron TWO – Lemoore, CA 2016-Present

System Administrator responsible for 5 servers (ex. Active Directory, DNS, Exchange, Linux etc.), while providing world-class customer support to 1800 users and 800 network assets. Trouble shooting a wide range of issues from network connectivity, software updates, workstation hardware malfunctions and network resource allocation.

Created and maintained NIPR and SIPR user accounts, emails and network resources.

Information Security System Manager, ensuring Department of Defense security policies are implemented correctly and sustained properly such as Information assurance vulnerability alerts, bulletins and technical advisories. Following proper procedures for Classification spillages.

USS Emory S Land – Naval Base Guam, Guam 2015-2016

System Administrator responsible for 15 servers (ex. Active Directory, DNS, Exchange, Linux etc.), while providing world-class customer support to 375+ users and 300 network assets. Conducted Server, Switch and Firewall Maintenance. Stayed current with Department of Defense Information Assurance Vulnerability Alerts, Bulletins and Technical advisories. Conducted backups, kept anti-viruses up to date and verifying system settings making corrections when needed.

System Administrator for Linux Red Hat system. Responsible for system maintenance, conducting backups and account creation.

Helpdesk Supervisor for the day-to-day operations, identified, researched, and resolved complex technical problems. Issues ranging from updating software on servers and local machines, troubleshooting connectivity issues. Created and maintained NIPR and SIPR user accounts, emails and network access.

Helped prepare and ensure Command’s passing of operational inspection by the Board of Inspection and Survey (INSURV) of the Command’s network and machines. By ensuring Security Technical Implementation Guides (STIGs) were met and maintained.

NCTAMS LANT - Norfolk, VA 2012-2015

System Administrator for Linux store and forward system, responsible for nine servers. Conducted daily system checks, backups, created and maintained user accounts.

System Administrator Web Base Email System, responsible for four servers. Conducted hourly and daily system checks, backups, created and maintained user accounts.

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