Medical Assistant

Norma Eddington

*** ********* ****** • San Francisco • CA • 94112

C: 415-***-**** • E-Mail: **************@*****.*** Professional Objective: To use my medical assistant skills to deliver high quality patient care and provide efficient administrative skills to support the goals of the medical administration.

Clinical Skills:

• Vital Signs

• Specimen Collection

• Examination & Minor Surgery Support

• Medical Terminology

Administrative Skills:

• MS Office, Excel, Word, Outlook

• Scheduling & Coordinating

• Patient Records Maintenance

Certifications:

• L.E.N. Business & Language Institute, San Francisco, CA

(General Clerical with Microcomputer Applications)

• Mission Language & Vocational School, San Francisco, CA

(Medical Assistant Coursework Certification)

Professional Employment History:

Arriba Juntos, San Francisco, CA

Educational Assistant, 2017

• Assisted Refugee and underserved students with basic Life-Skills and English Language Skills

• Assisted in instructing & managing 15-20 adult students in a classroom setting

• Kept records of attendance, graded and analyzed Student’s progress

• Developed curriculum & implemented daily lessons with Educators

• Provided assessment, evaluation & guidance to each student. Produced reports. UCSF/Adecco, Stanford, Kaiser, San Francisco, CA

Medical /Office Assistant, 1997-2015

• Utilized Hospital software Epic, NextGen for patient data and records

• Front Office Administration duties: faxed, answered phones, scheduled, filed

• Translated English/Spanish medical information for non-English speaking patients

• Complied with confidentiality of Hippa Laws and Regulations

• Cross-trained in Front/Back Office: Trained new hire for Front/Back office duties Page (1)

Light House Management, San Francisco CA

Administrative/Operations Support Specialist, 2014

• Medical Data Information “Super-User” for Epic Electronic Medical Records Systems

• Provided back Office Support during a “Go-Live” launching.

• Customized Medical Assistant’s EMR’s workflow, to align with their workflow

• Trained back Office Staff in Medical Data Management. Education & Training:

Independent High School (Balboa High School), San Francisco, CA

(General Education Diploma)

Page (2)

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