Project Management Manager

Leigh Ann Stanley Wooten

*** ********* **** ******** ****, CA 91360 251-***-****

**************@*****.***

Results focused, organized professional with experience directing and managing a team of project managers. Action-oriented leader proficient in resource allocation, problem solving, project management, budget administration, client relations and strategic planning.

PROFESSIONAL EXPERIENCE

August 2016 – August 2017

AppleOne – Thousand Oaks, California

Business Change Analyst (Anthem, Inc.)

Project management for new market implementation

Monitoring of timeline tasks and identification of potential risk

Editing/writing concise communication materials in multiple formats for different markets, complying with legal, branding and style guidelines

Document management and coordination of change activities to ensure delivery of collaterals within predetermined SLA

October 2015 – present

Thousand Oaks, California

Regulatory Consultant

Contract negotiations

Compliance reporting with state and federal regulatory agencies

Billing maintenance, audit, recovery efforts and negotiation

State and federal tariff maintenance

January 2011 – October 2015

Southern Light, LLC - Mobile, Alabama

Manager, Service Delivery/Order Management

Lead a team of nine project managers for delivery of services from contract signature to customer acceptance of new and existing technology solutions

Provided guidance to ensure customer expectations were consistently met and/or exceeded

Created database reports providing management with critical information to track order progress and project completion timelines

Point of contact for customer escalations

May 2005 – December 2010

Harbor Communications, LLC - Mobile, Alabama

Manager, Regulatory Affairs

Responsible for implementing, organizing and managing all aspects of Regulatory Affairs for the company

State and federal tariff creation and maintenance, Interconnection Agreement negotiation, as well as interacted with and responded to inquiries from FCC and state Public Service Commissions on all issues pertaining to filed documents and complaints

Managed, forecasted and maintained departmental fiscal responsibilities

Maintained Company product offerings and Sales rate sheets

Filed applications and developed tariffs for Certificate of Authority upon entering new states

Project managed all aspects of new switch deployments

Filed all municipal and utility Right of Way permitting applications

June 2001 – May 2005

ITC DeltaCom - Huntsville, Alabama Manager, Regulatory Affairs

Monitored state and federal regulatory activity, rules and regulations and provided summaries to appropriate parties as needed to alert of impact on company and to ensure compliance

Oversight of compliance reporting with state and federal regulatory agencies

Managed the keying of end user rates into billing system

Monitored and researched product offerings and rates of competitors

Developed tariff verbiage for new product offerings and regulatory compliance filings

Investigated and responded to consumer complaints

Developed and maintained rapport with regulatory and vendor contacts

July 1999 – April 2001

Actel Integrated Communications, Inc. - Mobile, Alabama

Manager, Tariffs & Rates Administration

Responsible for implementing, organizing and managing all aspects of Regulatory Affairs for the company

Recruited, hired and trained departmental personnel

State and federal tariff creation and maintenance, Interconnection Agreement negotiation, as well as interacted with and responded to inquiries from FCC and state Public Service Commissions on all issues pertaining to filed documents and complaints

Managed, forecasted and maintained departmental fiscal responsibilities

Filed applications and developed tariffs for Certificate of Authority upon entering new states

August 1996 – July 1999

Touch 1 Communications, Inc. - Atmore, Alabama

Regional Regulatory Specialist

Responsible for state and federal tariff maintenance for two long distance companies

Responded to inquiries from FCC and state public service commissions on all issues pertaining to tariff submissions and/or complaints filed by customer

Assisted with development of tariff verbiage for new product offerings

Maintained end user rates in billing system

1995 - 1996

Touch 1 Communications, Inc. - Atmore, Alabama

Staff Secretary/Executive Clerk

Provided administrative support to the Company’s Executive Assistant and to the executive staff in her absence

Project planning and execution, meeting and travel coordination, document and report management and other day-to-day activities

1993 - 1995

Charles R. Godwin, Esquire - Atmore, Alabama

Legal Secretary/Paralegal

Organized documents, analyzed data, and drafted and filed legal pleadings

Assisted attorneys in file and case management

Coordinated daily meeting schedule, depositions and other docket-related travel and scheduling Monitored client invoices and budgets

Responsible for Payroll Administration, Accounts Payable and Accounts Receivable

ADDITIONAL QUALIFICATIONS

Very strong attention to detail; excellent organizational and time management skills

Highly motivated with the ability to work in fast paced environment with critical deadlines

Excellent verbal and written communication skills

Ability to multi-task and work independently or as part of a team

Demonstrated ability to research and consolidate information

Ability to manage complex spreadsheets

Strong interpersonal relationship skills and the ability to relate well with a variety of personality types

Extensive working knowledge of various application software including Microsoft Office Suite, SharePoint, Salesforce and other CMS and sales/customer management, research and billing software applications

Strong mathematical/analytical skills; budget formulation experience

Notary Public, although not currently bonded

Currently studying for PMP (Project Management Professional) certification

EDUCATION, AFFILIATIONS, CERTIFICATIONS

Master of Business Administration, May 2007

University of Mobile - Mobile, Alabama

Project Management Institute, Emerald Coast Chapter – Mobile Branch

Director of Membership, 2015

Director at Large, 2014

PMP (Project Management Professional) Certification – in progress, 35 contact hrs completed

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