Customer Service Data Entry
Resume:
KELLY TODARO
*************@*****.***
PERFORMANCE PROFILE
Self-directed professional that demonstrates excellent customer service and communication skills with high performance sales and marketing experience in many diverse fields
QUALIFICATION HIGHLIGHTS
Excellent Customer Service & Communication Skills (Written/Verbal)
Self-Motivated, Focused, Organized & Detail Oriented
Proactive & Productive in complex situations
Community Minded, Networking & Resourceful
EMPLOYMENT EXPERIENCE
FLEXIBLE BENEFITS ADMINISTRATORS, Virginia Beach, VA 2016 – Present
Claims Administrator
Microsoft Office – Word, Excel, PowerPoint
Review documentation & approved FSA & DC claims for processing
Benefit card documentation review/approval
Answer multiple phone lines, file, sort, copy, email, fax, online assistance
GOLD KEY PHR, Virginia Beach, VA 2011 - 2015 Human Resource & Payroll Administrator
Organize, audit, employee files, data entry, confidential documents
Assist new hires – required documents & online enrollment, I-9 forms, VISA compliance
Assist with new hire orientation set up
Guest Service Agent & Night Auditor 2011 -2015
Hotel guest service - check in/out, reservation verifications, credit card payments
Assist with additional room essentials - discrepancies
Balance books for hotel daily reports
Supervise night shift employees
LOAN CARE, Virginia Beach, VA 2009 - 2011
Administrative Assistance
Track all new hire packets, I-9 forms & credit check verifications
Host new hire orientation
Answer multiple phone lines
Organize/Initiate corporate events
Assist employees with personal issues & HR benefit questions
ALL SEASON HEATING & COOLING, Virginia Beach, VA 1990 – 2009
Owner/Office Manager
Create Advertisements & newspaper ads
Mall Home & Flower show set up
Process balancing for business, Data entry, answer phones
Payroll, batch out credit card machine, initiate sales, write contracts
Maintain inventory and order supplies/materials as needed
Maintain employee/client files
Contact this candidate