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Administrative Assistant Customer Service

Location:
Little Compton, RI
Posted:
September 28, 2017

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Resume:

CYNTHIA R. GOULD

** *** ***** ****** ****

Little Compton, RI 02837

401-***-**** (H)

email: ac2iag@r.postjobfree.com

EMPLOYMENT HISTORY

Newport County Mental Health – 6/2017 - 9/2017

A non-profit offering various degrees of mental health help in the way of therapy and medication management as well as case workers nutrition. Duties consist of front desk check in/out, scheduling of appointments, answering phones, various daily reports for staff such as cash postings, staff schedules as well as mailings and securing premises after hours. Also assist in intake process of clients coming in for registration in crisis.

James L. Maher Center – 10/25/10 - 1/14/16

The James L. Maher Center is a non-profit organization supporting people with disabilities throughout the state of Rhode Island. Duties as an administrative assistant to the supervisor of federal and state contracts include preparing time studies for evaluation to determine rate of pay; tracking attendance of employees under specific contracts for vacation and sick accrual. Updating payroll changes and distribution of yearly and new hire uniforms as well as ordering of uniforms. Monthly and weekly reports pertaining to prison lunch contract tracking of labor, billing and food charges. Prepare daily and monthly tracking of laundry facility cleaning services pertaining to federal contract billing. Update monthly FedCon lists for managers as well as ADI Time Reports. Assist in any research pertinent to contracts. Fill in for Executive Secretary when needed. Post monies to various banking reports for distribution, sort mail and answer phones.

Malcom Company - 4/04 – 7/09

Malcom is a licensed Leister dealer for plastic welding tools such as, heat guns, blowers and extruders. As an administrative assistant supporting all sales personnel, duties consisted of general set-up of files, restructuring of Malcom’s technical manual for the MCH-100-A Military Heat Gun and the MCH-100-C Commercial Heat Gun. While working in the military division, also responsible for actual assistance in the building of the MCH-100-A heat gun, processing of DD form 250 and CBOL forms and all paperwork pertaining to various military contracts as well as shipping. Responsible for travel arrangements and target market mailings. Working in Word, helped maintain monthly lead tracking reports; input of sales orders into MAS90. Also assist in general clerical duties; i.e., ordering of supplies, as receptionist and customer service. Processed all Malcom leads to potential customers. Also maintained petty cash.

Aquidneck Management Associates, Ltd. (AMA) - 5/00 – 9/02

Working as an administrative assistant supporting Code 01W, 01D and 01X for Harriet Coleman, Technical Director of Infrastructure Analysis and Ron Pikul, Director of Warfare Systems Engineering Program Office. Work consisted of meetings tracking, general set-up of files, slide presentations, time sheets, travel arrangements and coordination of meetings and conferences. Working in Word, Excel and Power Point. Also assist in general clerical duties; i.e., typing rough drafts for reports from raw data and the ordering of supplies. Assist in research of data via intranet and filled in as receptionist to the Admiral. Company is no longer.

CYNTHIA R. GOULD (Continued)

PAST EXPERIENCE

During my employment with MaIcom, I assisted in the warehouse packaging/shipping orders, as well as running charges. I have also held a position as Technical Writer for Northrop Grumman supporting the Mk 48 Torpedo as well as an Administrative Assistant supporting Code 82 for the Virginia Class for Aquidneck Management Corp. and assisted in human resources. Working for Lockheed Martin, I assisted in retrieval of documentation/manuals for various codes at NUWC as well as entering various tracking data and tech writing.

EDUCATION

Middletown High School

SECURITY CLEARANCE

Secret clearance in past

US Citizen/Active Passport

ORGANIATIONS

Current Secretary to Little Compton Beach Commission

4-H

REFERENCES

Joyce Frady – Pharmacist/friend

7 Hoot Owl Lane

Little Compton, RI 02837 - 401-***-**** (H), 508-***-**** (W), 401-***-**** (C)

Marcella Burke – Financial Analyst/co-worker at one time

2 Apthorp Ave.

Newport, RI 02840 - 401-***-****

Don McHenry – Operations Manager/co-worker at one time

104 Tuckerman Ave.

Middletown, RI 02842 - 401-***-**** (H), 888-***-**** (W), 978-***-**** (C)



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