Active Directory Management
Resume:
Objective Obtain a fast paced and challenging position in Information Technology regarding all aspects of systems security, analysis, design, and implementation.
Summary Of Qualifications
11+ years Hardware/Software troubleshooting and technical support experience
9+ years Active Directory management and maintenance
Strong communication skills, both verbal and technical
Comfortable working in a fast-paced environment
Ability to multitask and handle stressful situations
Technical Work Experience
CNA, Chicago, IL March 2016 – September 2017
IT Security Consultant via TEKSystems
Manage offshore Identity and Access Management team.
New hire setup and application access metric reporting.
SailPoint IdentityIQ request monitoring.
SailPoint IdentityIQ application and role deployment and lifecycle review.
Continuous improvement of the request and provisioning processes with the Identity and Access Management team.
Interface with the user community for escalation requests and any issues within the Identity and Access Management space.
IBM USA, Schaumburg, IL April 2014 – March 2016
IT Security Manager/Service Introduction Security Manager supporting Astellas Pharma US
Manage quarterly and yearly access reviews and revalidations.
Manage on going security incidents and remediation plans to future incidents.
Interface with the user community for escalation requests and any issues within the security space.
Interface with service providers’ management and security teams for any ongoing security incident, audit, revalidation, or process improvement.
Providing evidence for SAS70 and JSOX auditing to prove access management changes were all properly requested, approved, and completed in the required time.
Active Directory management and maintenance of user accounts, service accounts and exchange objects.
Windows file share support, access control, and access review.
Capgemini US LLC, Chicago, IL July 2007 – April 2014
IT Consultant supporting Astellas Pharma US
User account access management for Home Office, Satellite Offices, and Field Sales Representatives within North and South America.
Creation, updates, and access management of exchange distribution list, shared mailboxes, and email contacts.
Active Directory management and maintenance of user accounts, service accounts and exchange objects.
Providing evidence for SAS70 and JSOX auditing to prove access management changes were all properly requested, approved, and completed in the required time.
Windows file share support/access control
KForce Technology Staffing, Chicago, IL Nov 2006 – April 2007
IT Support Analyst at OfficeMax
Call center support for Home Office, Distribution Centers, and Field Sales Representatives.
Wireless and wired connectivity troubleshooting for user in corporate locations and public Wi-Fi hot spots
Password reset, security group membership, and attribute updates within Active Directory
Education Illinois State University, Normal, IL 2001 – May 2006
BS in Industrial Computer Systems
Computer/Software
Skills Active Directory – MS Office – MS Exchange – Windows 7 – MS Server – Windows File Share – VPN – iOS Devices – Android Devices – Virus Remediation – McAfee – Symantec – JSOX – SAS70 – Lync – Quest/Dell Reporter – Bomgar - BMC Remedy (ITSM & EARS) – SailPoint IdentityIQ
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