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Customer Service Microsoft

Location:
Oceanside, CA, 92057
Posted:
September 30, 2017

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Resume:

I am applying for the open position that you have available within your company. I am a highly organized individual, and I work well on my own and with a team. I also have well-practiced people skills, excellent communication skills, and outstanding problem-solving skills. I am capable of typing 40 words a minute and I am proficient in Microsoft Word, Microsoft Excel, and Microsoft Access.

Skills:

-Exceptional Organizational skills. -Capable of typing 40 words a minute.

-Customer service. -Flexible understanding of customer needs

-Proficient in… -Effective time management

*Microsoft Word -Well-Practiced People skills

*Microsoft Excel -Excellent Communication skills

*Microsoft Access -Outstanding Problem-Solving skills.

*Microsoft PowerPoint -The ability to lift and carry 50lbs or more

Education:

Riverside City College Riverside, CA 2012 - Currently Attending

Major: Accounting Degree: Associates of Science

08/11/2011-06/06/2012 Global Business Information and Technology Academy ~ Riverside, CA.

Publishing Intern

The creation of newsletters, posters, brochures, business cards, etc.

Working with a group and on my own in Adobe Photoshop & basic accounting in Microsoft Excel.

Experience:

06/09/2017-08/09/2017 Amazon Moreno Valley, Ca.

Warehouse Associate

Assignment, Pick

In pick, I was expected to be able to, pick 120 units an hour, or 2 units a minute.

I was expected to walk for 10 hours day, an average of 10 miles a day.

I had to have serious attention to detail to be able to pick the correct items in a timely manner.

I was trained in the proper ways to use a scan gun, carts, totes and other warehouse equipment.

I was expected to be able to stand, reach, kneel, and pivot repeated.

09/19/2016-11/11/2016 ACRO Service Corporation/Iron Mountain Riverside, Ca Warehouse Associate

Work without assistance to grip, lift, push, pull, and carry boxes including up and down inclines, stairs, and over changes in walking surface/elevation

Lift and move boxes, read labels, and process incoming and outgoing orders. Operate hand held scanner

Climb and balance on Ladder Carts (not step ladders)

Lift and carry boxes weighing up to 50 lbs. without assistance for prolonged periods.

Load, operate and move hand carts, pallet jacks and various other material handling aids

Load boxes onto pallets and load pallets onto trucks manually and with material handling aids

06/01/2016-07/08/2016 Southland Pest Control Riverside, Ca

Office Assistant

Answering phone calls, taking messages. Posting work for the technicians. Posting payments on the system. Entering customer information into the system. Learning, understanding, and teaching the new system Pestpac Mobile.

01/13/2016-05/23/2016 Shawna Du West Covina, Ca

Caregiver

Follow programs designed by therapist.

Plan and prepare meals for the children, bathe the children and dress them.

Perform children’s shopping in partnership with, or according to directives from the parents

Accompany to activities outside the home environment during Behavior Therapy.

Monitor children’s activities during rest periods and meals as told by parents.

10/27-12/27/2014 & 06/11/2015-01/10/2016 SMX Staff Management/Amazon Moreno Valley, Ca.

Warehouse Associate

Assignment, Pack/Problem Solve

Make sure all Critical Pull Times are meet. Pack and send out a shipment every 15 seconds.

Fix broken shipments, repackage them then send them out Find lost packages, replace broken items.

Solve minor tech issues for pack associates on the line. Solve problems that may arise for the packers on the line.

Keep stations organized, clear, stocked, and ready for work.

Understand and use Computers, Scan Guns, different types of carts, and pallet jacks.

04/14-06/14/2014 TJX – Marshall’s Riverside, CA.

Store Associate

Responsible for my department of the day, helping customers, doing go backs, and recovery.

I have worked in the following departments: Home Goods, Junior’s apparel, Fitting room, Woman’s apparel, Lingerie, and Accessories.



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