Administrative
Resume:
Tammy Carrington
Portsmouth, VA 23707
Cell Phone 757-***-****
****************@*****.***
Summary:
Over 10 years of successful experience in an office environment doing clerical work, account management, procuring documents for several companies and developing proficiency in the Marine Insurance Industry. Have sound leadership, organizational, time management, interpersonal skills and accustom to working in fast-paced environments. Ability to deliver efficient high quality results within critical deadlines. Perform data processing to support day-to-day operations which support company polices and regulations to ensure compliance. Expert in use and maintenance of office equipment. Typing 70 WPM, Alpha-Numeric Entry, experience with Microsoft Word, Word Perfect, MS Outlook, Banner, MSA, SRS, MS Access, Excel, Timberline, Internet Explorer, PowerPoint and familiar with Prelude.
WORK EXPERIENCE
May 2016 - Sept 2017 JenCare, Norfolk, VA
Referral Coordinator Specialist
Perform data quality reviews on external orders to ensure all appropriate documentation is obtained to complete referrals. All internal orders closed with proper annotations by close of business.
Provide information regarding financial terms and responsibilities to patients with regard to specialist appointments.
Set, confirm and cancel appointments, collect co-pays.
Scan and file documents within patient charts and provide all necessary supporting documents to specialist offices for upcoming appointments.
Properly secure, maintain and destroy confidential material.
Coordinate team meetings.
Generate daily reports providing detailed updates on patients to their designated PCP.
April 2014 – Nov 2015 Lyon Shipyard INC, Norfolk, VA
Insurance Specialist, Lyon Shipyard
Review certificates of insurance and verify they meet requirements for yard access.
Report all changes in yard access to the appropriate departments and process all change requests from customers and carriers to ensure certificates are valid and updated.
Conduct quality control on the policies issued by the carriers to verify accuracy.
Performing data quality reviews for completeness, ensuring all appropriate information is contained in Timberline to meet Lyon Shipyard requirements.
Prepare various documents, reports and system entries as necessary for certification purposes.
Prepare weekly statistical reports.
Process all incoming mail, email and phone requests.
Maintain both the electronic and non-electronic filing systems.
Provide support on other projects, and assist in office trainings.
Resolve issues with accounts payable and complete the receipting of purchase orders.
Verify paint documentation and certifications. Input supplier inspection data and produce weekly analysis reports.
February 2012 – February 2014 Battlefield Medical Associates
Front Desk Receptionist,
Answer multi-line switchboard.
Set, confirm and cancel appointments.
Scan, fax and file documents within patient charts and physician mailboxes.
Check patients in and out, collect payments, provide receipts and log all transactions according to office protocol.
Provide the corporate office closing documents daily.
Make daily deposits to the bank.
Properly secure, maintain and destroy confidential material.
April 2007 – May 2010 NHTI Concord’s Community College, Concord NH
Secretary II
Operate the campus switchboard.
Research, update and/or create new applicants and recruit records using the BANNER system.
Create and update Microsoft Excel spreadsheets daily and run weekly reports.
Open, code and distribute incoming mail. Prepare and distribute outgoing resources and properly secure, maintain and destroy confidential material.
Provide training to new hires as well as support staff, clerks, and interns regarding policies and procedures.
Supply the campus with updated academic and non-academic information and literature.
Provide information to the public regarding the campus, application deadlines, programs offered as well as activities or events.
Report and post class cancellations, delays and room changes to faculty, staff and students.
Contact this candidate