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Customer Service Security Officer

Location:
Silver Spring, MD, 20906
Posted:
September 27, 2017

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Resume:

SERENITY TYNER

ac2htv@r.postjobfree.com

EMAIL

202-***-****

TELEPHONE

OBJECTIVE

Highly motivated, goal-oriented professional; a decision-maker skilled in implementing new ideas.

SKILLS

Problem Solving

Adaptability

Strong Work Ethic

Time Management

Critical Thinking

Self-Confidence

Handling Pressure

Leadership

Creativity

EXPERIENCE

JOB TITLE/COMPANY

June 2017-Present

Security Officer/Help Deck

G4s Secure Solutions-Gaithersburg

Perform security patrols of designated areas on foot or in vehicle

Watch for irregular or unusual conditions that may create security concerns or safety hazards

Sound alarms or call police or fire department in case of fire or presence of unauthorized persons

Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles

Permit authorized persons to enter property and monitors entrances and exits

Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements

Investigate and prepare reports on accidents, incidents, and suspicious activities

Provide assistance to customers, employees and visitors in a courteous and professional manner

JOB TITLE/COMPANY

August 2016– June2017

Security Officer

ALLIED UNIVERSAL - Washington, DC

Ensure the security, safety and well-being of all personnel, visitors and the premises

Provide excellent customer service

Adhere to all company service and operating standards

Remain in compliance with local, state and federal regulations

Immediately respond to emergencies to provide necessary assistance to employees and customers

Protect the company’s assets relative to theft, assault, fire and other safety issues

Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident

investigations

JOB TITLE/COMPANY

August 2016– November 2016

Lead Teacher

Chester brook Academy - Germantown, MD

Prepare children for kindergarten by introducing concepts they will explore further in kindergarten and

elementary school

Work with children in groups or one on one, depending on the needs of children and the subject matter

Plan and carry out a curriculum that targets different areas of child development, such as language, motor,

and social skills

Organize activities so children can learn about the world, explore interests, and develop talents

Develop schedules and routines to ensure children have enough physical activity, rest, and playtime

Watch for signs of emotional or developmental problems in children and bring problems to the attention of

parents

Keep records of the students’ progress, routines, and interests, and keep parents informed about their child’s

development.

JOB TITLE/COMPANY

-April 2014 to August 2016

Preschool Teacher

Topnotch Learning Center - Silver Spring, MD

Design and follow a full schedule of activities and discover suitable teaching material

• Balance your teaching between logical and social exercises

• Provide basic care and care giving activities

• Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc) to enhance

the child's abilities

• Evaluate children's performance to make sure they are on the right learning track

• Remain in constant communication with parents and update them on the progress of their children

• Observe children's interactions and promote the spirit of concord

• Identify behavioral problems and determine the right course of action

• Collaborate with other colleagues

• Adhere with teaching standards and safety regulations as established by the official sources

JOB TITLE/COMPANY

-November 2013 to April 2014

Sales Associate

Ross for Less - Gaithersburg, MD

• Check customers into fitting rooms

• Markdowns

• Greet customers

• Cleaning and organizing the clothing department

JOB TITLE/COMPANY

March 2012 to December 2013

Cashier

Children's Place - Gaithersburg, MD

• Folding and sorting clothing

• Operation register

• Assisting Customer with problem and concerns

• Taking inventory

• Cleaning and organizing the department

EDUCATION

DEGREE / DATE EARNED

High School Diploma

June 2012

First Aid CPR AED

February 2015 to February 2020

45 hours’ preschool methods and materials

February 2015 to Present

45 hours’ growth and development (birth to 12 years)

March 2015 to Present

(ADA)

December 2015 to Present

45 hours infant and toddler methods and materials

December 2015 to Present

VOLUNTEER EXPERIENCE OR LEADERSHIP

Internship

Watkins Mill High School - Gaithersburg, MD - June 2012 to September 2012

earned the characteristics of child development

• Planned lesson plans for all six curriculums areas

• Learned children's need

• Researched development theories

• Learned values and stage of play

• Teach roles of play

• Researched signs of abuse

• Learned the snack plan

Volunteer Coordinator

Women Who Care Ministries - Montgomery Village, MD - June 2001 to December 2014

• Assisting in collection of food donation for middle and elementary school and packing backpack for low

income children.

• Organize food drives and annual celebrations and events.



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