Customer Service High School

RUTH CORONA

**** **** **, *******, ** ***** (H) 832-***-**** ********@*****.***

Professional Summary

Print Press Operator with capacity to prioritize workloads and meet tight deadlines. Actively takes on special projects to assist other team members.

Skills

Print job color and quality reporting Quick learner Digital print equipment operation MS Windows proficient Trusted key holder Shipping and receiving professional Creative problem solver Strong client relations

Word processing Works well under pressure

Dedicated team player

Work History

Shipping & Receiving 08/2013 to 07/2017

Infovine – 1100 W. 23rd Street #100, Houston TX 77008

Redirected shipments en route in response to customer requests.

Processed customs duties and fees quickly to release international shipments

Negotiated bulk shipping discounts with contracted carriers.

Oversaw special orders and after-hours, urgent shipping jobs.

Operated UPS & FedEx shipping system efficiently and accurately.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Entered data into EFI Pace to load and manipulate data and to produce reports.

Work at a rapid pace to meet tight deadlines.

Lead Project Coordinator 10/2005 to 04/2013

Fedex Office – 2200 Southwest Fwy, Houston, TX 77098 Adjusted press during production runs to maintain specific registration and color densities. Logged in projects and updating them in job management software. Checked job information at each press to verify that the correct ink and paper was delivered. Multi-tasked to keep all assigned projects running effectively and efficiently. Applied appropriate packing sheets to cylinders to build up a blanket of thickness. Promptly removed completed loads from the press.

Maintained register during the make-ready and productions processes. Coil and Comb binding

Customer Service 06/2000 to 09/2004

OfficeMax – 1576 W Gray St Houston, TX 77006

Answered an average of 20 calls per day by addressing customer inquiries, providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Communicated with vendors regarding back order availability, future inventory and special orders. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Education

High School Diploma: 2000

Sam Houston High School - 9400 Irvington Blvd, Houston, TX 77076

Contact this candidate