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Operations Manager

Location:
Oakville, ON, Canada
Posted:
September 27, 2017

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Resume:

DORION BIGRAS

647-***-**** ac2hoo@r.postjobfree.com

EDUCATION

Post Graduate in Project Management 2015 – 2016

George Brown College Toronto, ON

Bachelor of Arts: Media, Theory & Production 2011 – 2015

Western University London, ON

Diploma in Interactive Media Design and Production 2011 - 2015

Fanshawe College London, ON

Diploma in General Arts and Sciences 2000 - 2002

Fanshawe College London, ON

EXPERIENCE

Digital Bath Studios 2015 – 2017

Project Manager/Owner London, ON

Defined project deliverables and monitored status of tasks.

Drafted action plans and led meetings with department executives to review project status and proposed changes.

Delivered status reports to stakeholders for budgeting and planning purposes.

Collaborated with cross-functional teams to draft project schedules and plans.

Monitored team progress and enforced deadlines.

Served as the single point of contact for project scheduling and changes.

Developed new analytics tool to allow senior management to understand the impact of each project.

Wajax Power Systems 2015 – 2017

Warehouse Supervisor Toronto, ON

3PL Central, EDI feeds daily usage, and monitoring.

Reviewed new customer orders and requests and manually entered data into a centralized database.

Conducted qualitative/quantitative analysis of logistics operations using simulation models and other tools.

Forwarded client-related quality and service issues to the appropriate manager for resolution.

Coordinated rush orders and order changes.

Acted as a liaison between logistics, carriers and customers.

Produced bills of lading and updated shipment status information.

Monitored shipments to guarantee on-time delivery.

Identified inefficiencies and made recommendations for process improvements

Supervised material flow, storage and global order fulfillment.

Maintained accurate stock records and schedules.

Forecasting of inventory.

Processed customs duties and fees quickly to release international shipments.

Evaluated operational records and made scheduling adjustments to maximize efficiency.

Conducted monthly, quarterly and yearly inventories of warehouse stock.

Reported inventory balances and cycle counts in both the ERP and WMS systems.

Monitored team progress and enforced deadlines.

Health and Safety Representative.

Staples Canada 2012 - 2015

Lead Computer Technician Toronto, ON

Reviewed new customer orders and requests and manually entered data into a centralized database.

Computer Repairs, Set Ups (Operating Systems, Networks, Mobile), Installations.

AS400 (Inventory, and management system).

Monitor the system for equipment failure or errors in performance.

Answer telephone calls to assist computer users encountering problems.

Oversee the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.

Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.

Cangro Foods 2006 - 2011

Operations Supervisor Dresden, ON

Managed staff, overseeing any personnel grievances

AS400 (Inventory, and management system).

Actively suggested operational improvements to enhance quality, improve production times, reduce costs

Changed equipment over to new product

Helped achieve company goals by supporting production workers

Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems

Schedule times of shipment and modes of transportation for materials.

Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.

Collaborate with workers and managers to solve work-related problems.

Review work throughout the work process and at completion to ensure that it has been performed properly.

Check specifications of materials loaded or unloaded against information contained in work orders.

Assess training needs of staff and arrange for or provide appropriate instruction.

Inventory supplies and requisition or purchase additional items, as necessary.

Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.

Engineered Solutions 2002 - 2006

Production Supervisor London, ON

Followed the guidelines for a lean manufacturing environment.

Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.

Enforce safety and sanitation regulations.

Plan and establish work schedules, assignments, and production sequences to meet production goals.

Keep records of employees' attendance and hours worked.

Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Confer with management or subordinates to resolve worker problems, complaints, or grievances.



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