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Director of Information Technology

Location:
New Orleans, LA
Posted:
September 27, 2017

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Resume:

Christopher J. Henry

New Orleans, LA – *****985-***-**** – *****************@*******.***

Championing Technology and Innovation to Drive Success

Senior Manager and Technology Professional with exemplary career in the management, development, and delivery of leading edge technologies, systems and solutions to meet today’s challenging business demands. Thought leader delivering solutions as a change agent, visionary and forward thinker, capable of critically evaluating and responding to diverse information technology and business process issues. Proactive leader and mentor successful in gaining employee confidence and exploiting employee core competencies. Articulate presenter, Skillful negotiator, and tenacious strategist.

Proven IT leader delivering solutions based on ITIL best practices which focus on procedure, policy, and processes providing enterprise-wide resolutions within the IT function.

Distinguished communicator adept in building and maintaining relationships across departments, functions, and organizations to drive cohesive, strategic operations.

Leadership Acumen

High performance results driven leader • Staff Development and Retention • Vendor and Client selection and relations • Process Implementation and System Integrations • P&L, Budgeting & Reporting • Effectively manage IT professionals, consultants, and vendor selection using ITIL methodology • Analysis, implementation, and evaluation of IT systems and related services as value add processes aligning with the business needs • System implementations including software engineering, infrastructure, architecture, data management, resource planning, personnel skills analysis, support, and security • Full project life cycle management (SDLC) using ITIL standards • Technical expertise in a wide variety of software, hardware, and protocols • Promote collaborative work culture through mentoring, coaching and team building • Service desk implementation/management

Information Technology Leadership

Bollinger Enterprises, LLC New Orleans, LA 2014-Present

Director of Information Technology

Oversee Information Technology function including application and infrastructure according to established objectives.

Delivered Value driven ERP solution based on ITIL/ITSM best practices

Developed and establish IT policies and systems in support of the implementation of strategies set by upper management. Coordinate IT managers and supervise IT professionals to provide guidance and identify the need for upgrades, new systems or configurations.

Bollinger Shipyards, Inc. Lockport, LA 2009-2014

Director of Information Technology

Oversee Information Technology function including application and infrastructure according to established objectives.

Developed and establish IT policies and systems in support of the implementation of strategies set by upper management. Coordinate IT managers and supervise IT professionals to provide guidance and identify the need for upgrades, new systems or configurations.

Reduced overall IT budget 30% over a period of two years.

Christopher J. Henry Page Two

Milestones

Established and led development and implementation of

Enterprise-wide helpdesk system • A/P imaging process and integration with Oracle A/P – allowing end users to retrieve electronic images of invoices • Multiple interfaces between various third party software’s and Oracle EBS • In-house Oracle R12 upgrade • Replacement of aging access based time entry system with current technology and interface with Oracle EBS • Enterprise-wide change management solution • Internal/External SharePoint document management system • Upgrade/Replacement Telephony systems across multiple facilities • Redesign of aging fiber/copper infrastructure supporting multiple facilities across Louisiana and Texas • Designed/Published Information Technology policies and procedures outlining IT guidelines

South Mississippi Electric Power Association Hattiesburg, MS 2009

Business Information Systems Manager

Successfully aligned Information Technology department with corporate needs post corporate restructure. Led Information Technology to first successful security audit by developing and implementing process auditing, change management and security policies.

Edgen Murray Inc. Baton Rouge, LA 2005-2009

Oracle Applications Platform Manager

Employed in July of 2005 as Oracle Database Administrator. Assumed role of Oracle Applications Platform Manager in October 2005.

Led IT staff and remote consultants.

Responsible for reporting to management the status of Oracle ERP and maintaining an annual budget.

Managed helpdesk personnel providing support to 100+ Oracle users both domestically and internationally.

Information Technology ISO point of contact

Information Technology SOX point of contact

Led development of enterprise-wide helpdesk system, imaging system, and replacement of customer facing printing solution.

Led development of enterprise-wide change management solution.

Project manager for multiple implementations of acquisitions into current ERP system including GAP analysis, Process Integration, Data Migration, Testing, End user training, and User acceptance.

Responsible for vendor communication, analysis, and selection.

SEACOR HOLDINGS, INC. • Morgan City, La 1997 - 2005

Financial Software Manager/Systems Analyst

Given the task of growing Information Technology department. Seacor has over 17 IT professionals 7 for Software support, 10 for Networking, and PC support servicing 400+ PCs in eight countries.

Responsible for providing support to 200+ Oracle users both domestically and internationally.

Oracle security administrator responsible for reporting and maintaining current user community.

Proficient in SQL, PL/SQL, SQL*Loader, SQLplus, and TOAD.

Proficient with Oracle tools such as ADI (7.1.29), and Discoverer (9.0.4).

Proficient in HP/UX administration, VI editor and shell scripting.

IT point of contact for our Sarbanes Oxley Audit.

Responsible for creating and maintaining an IT budget and reporting directly to upper management.

Education

Nicholls State University, Thibodaux, LA

Masters of Business Administration Sep 2016

Bachelors of Science in Computer Science May of 1987



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