Engineer Customer Support
Resume:
R E S U M E
MR. AJIT MUKUND BRID
E – mail: ********@*****.***
Contact No. : -
Mobile No : 755-***-****,776-***-****
OBJECTIVE:
To work in challenging environments so as to utilize my professional knowledge with my creativity and skills to make a positive contribution to the post in organization.
EDUCATIONAL QUALIFICATION:
Appearing S.Y.B.COM,
F.Y.B.COM PASS Form Yashwantrao Chavan Maharashtra Open University.
H. S. C. From Yashwantrao Chavan Maharashtra Open University.
S. S. C. From Mumbai Board.
TECHNICAL QUALIFICATION:
Advance Diploma In Computer Hardware & Networking From Bite School Of Electronic.(MUMBAI)
Certification Completed
CCNA And MCSE from karrox technologies ltd.
CCNA
Install, configure, operate, and troubleshoot medium-size networks,
Routed and switched networks, including implementation and
Verification of connections to remote sites in a WAN
MCSE
* Microsoft Certified Technology Specialist Engineer ( MCTS )
My ability to analyze the business requirements for information
Systems solutions, and to design and implement infrastructures
Based on Windows Server 2003-08.
COMPUTER PROFICIENCY:
Operating System : DOS, Windows 95/98, Windows 2000 (Client /Server),
Windows XP (Professional / Home Edition),
Windows 2003 (Server R2), exchange 2003,Vista,
windows 8 (server),Windows 7,
Application Software : MS Office 2000 / XP / 2003 / 2007, Open office And
Mozila Thuderbird
WORK EXPERIENCE
Currently Working As “Green Aims Infotech Pvt Ltd. ”
Designation : IT Admin
Duration : 15th june 2016 To Till Date
JOB RESPONSIBILITIES: Managing Windows server 2008,Nas storage, CloudBerry
Explorer for Google Storage PRO. User Daily Project work
Backup To Cobian
My Working Side - Regh Animation & Design (Thane)
Paper boat Design Studios Pvt. Ltd.(Mira Road)
Maintaining 70 computer Attending Calls For Network User Machines At Customer Place. Hardware Problem, Network issued, New user created in Domain, Maintaining A Projects Hard Disk. Daily backup Check In Cloud Upload Data. And storage. Installed New pc in Animations Software.
Working With “HOUSEFULL INTERNATIONAL LTD ”
Designation : IT OFFICER
Duration : 1st june 2010 To 10th june 2016.
JOB RESPONSIBILITIES: Implementation of retail software like WinDSS at
HO, Stores and Warehouse, Server Administration, Desktop Management,
Anti-Virus Management.
Managing the whole IT Infrastructure and IT Operations at House Full
Managing more than 5 servers including Windows 2003 DC, Backup server, FTP server & other application servers having public IPs.
Monitoring leased line connection, dedicated Internet lines & other Point-to-point.
Taking daily, weekly & monthly backups using tape drives.
Managing Active Directory, Creating Users, Groups & OU’s, and Managing Computers through Active Directory.
Managing DHCP server for IP address reservation.2nd level Support to locations i.e. Pune, Pune2, Pune3, Mumbai and Warehouses under said Location Daily Checklist for IT officer’s at Locations
Assembling, Installing and Troubleshooting of PC’s, operating systems,
Computer peripherals, network components, workstations and managing
Network problems in different customer sites.
Working With ‘AVSOFT TECHNOLOGIES LTD”
Designation : Customer Support & Site Engineer
Managing ANTI VIRUS SERVER SMARTCOP In BSNL
(all Maharashtra And Panji Goa.)
Duration: From November 2008 to May 2010.
JOB RESPONSIBILITIES:
Handling ANTI VIRUS SERVER SMRTCOP installing & Trouble Shooting.
Manual removing virus customer level. & Trouble Shooting.
Ability to Work Securely On Virus Related Problems.
Establishing Stable Connectivity between The Clients LAN, As Required
Worked With ‘’ INTEX TECHNOLOGIES (I) LTD. ”
COMPANY PROFILE:
An ISO 2000 Certified Company
Designation: Customer Support & Site Engineer
in Indian navel canteen
Duration: From April 2003 to October 2008.
JOB RESPONSIBILITIES:
Maintaining 300 Attending Calls For Stand Alone Machines At Customer Place.
Installation of Operating System & Server IBM Computers.
Ability To Work Securely On Virus Related Problems.
Ability To Secure Recovers The Files & Folders Which Are Deleted & From Formatted Hard Disk.
Managing & Configuring MS Outlook Express, MS Outlook 2000 / XP / 2003.
Providing Systems & Network Support On Day-To-Day Basic To Different Customers.
Trouble Shooting of All Types Hardware, Printers, Modems Queries, Software Queries.
Establishing Stable Connectivity between The Clients LAN, As Required.
Worked With ‘’ APPLE INFOSYS PVT. LTD. ”
Designation: Customer Support Engineer
Duration: From January 2003 To March 2003.
JOB RESPONSIBILITIES:
Installation of Operating System & Server IBM Computers.
Attending Calls For Stand Alone Machines At Customer Place.
Trouble Shooting of All Types Hardware, Printers, Modems Queries, Software Queries.
Ability to Work Securely On Virus Related Problems.
Worked With ‘’ EXCEL TRADERS PVT. LTD. ”
Designation: Customer Support & Site Engineer
Duration: From August 2000 to December 2002.
JOB RESPONSIBILITIES:
Maintaining 25 Client Machines, One Proxy Server & H P Network Printer.
Attending Calls For Stand Alone Machines At Customer Place.
Trouble Shooting of All Types Hardware, Printers, Modems Queries, Software Queries.
Maintain Machines & Ensure their Problems Performance On Site.
Worked With ‘’ INDO GERMAN COMPUTER INSTITUTE ”
Designation: Trainee Engineer
Duration: From January 2000 to July 2000.
JOB RESPONSIBILITIES:
Maintaining 50 Client Machines, One Novell 3.12 Server.
Attending Calls For Stand Alone Machines At Customer Place.
Trouble Shooting of All Types Hardware, Printers, Modems Queries, Software Queries.
Maintain Paat Institute & Ensuring Their Performance.
PERSONAL INFORMATION:
ADDRESS : 306-b'Wing,Ganesh co-op so.Nr.Marathi School
Tulianj naka Nalasopara East.
MARITAL STATUS : Married
DATE OF BIRTH : 17TH March, 1980
NATIONALITY : Indian
HOBBIES : Soft Music & Travelling To New Places
DECLARATION
I hereby declare that above written particulars are true to the best of my knowledge and belief.
Date :
Place : Mumbai.
(Ajit Mukund Brid )
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