Technician Computer

EDUARDO RUA

New York, NY *****

347-***-**** / *******.*******@*****.***

https://www.linkedin.com/in/eduardo-rua-b8693b129

PROFILE: A CompTIA A+ Certified professional with extensive training in repairing hard drives in a timely manner, installing operation systems, fixing printers, and keeping data safe from data corruption. Extensive training in installation and configuring LAN, and Wi-Fi networks. Familiar with taking

apart PCs and troubleshooting the power supply, RAM,hard drive, sound cards and network adapters.

CORE TECHNICAL COMPETENCIES

Overview: Skilled at troubleshooting hardware and software issues. Able to install and support

operating systems and applications, as well as manage and troubleshoot network connections

and wireless networks. Technical skills include:

Software - Windows 8 & 7; Windows image deployment through PXE and GimageX; Android

OS expert user; MS Office 2013/2010; Google Apps; MS Server 2012 R2; VMware

Workstation; Cisco Meraki Mobile Device management

Hardware - Data encryption, backups, recovery, cleanups, and images; Mobile Device

Troubleshooting; PC/Laptop maintenance; Network Printer troubleshooting; Networking

Cable management

EDUCATION

Per Scholas – Bronx, NY 12/16

Computer Technician Training - A comprehensive IT curriculum incorporating a unique

combination of formal instruction and hands-on activities in a real-world working environment

STRIVE Inc., Job Readiness Training Certificate - New York, NY 11/02

NYS Department of Education, G.E.D. Bronx, NY 3/00

WORK EXPERIENCE

Apollo Investments corporation –Desktop Migration Technician 9/17 (1 Month contract)

Configured and installed desktop peripherals and network technologies.

Managed the installation of new hardware and software.

Received, staged and tracked IT equipment and tools.

Provided complete recoverability of systems and applications.

Resolved support issues and concerns with computer systems.

Troubleshoot, service, and repair complex equipment and systems

Made sure phone lines were connected to the network.

Fordham University – Technical Proctor, Bronx, NY 5/17-7/17(2 Month contract)

Assist students with logging onto the Exam4 application

Contact students and faculty via email and phone to set-up appointments and test proctoring

Prepare and handle sensitive information and testing materials in a confidential and professional manner

Troubleshoot student laptops during the exam, when needed

Ensure that students can return to their exams ASAP

Maintain a detail log of all technical activities

Maintain computers and printers in the lab

First Corporate Sedans, Dispatcher/Computer technician, New York, NY 6/10-Present

Scheduled and dispatched work orders and messages to drivers regarding locations, according

to customer requests, specifications, and/or needs, using text technology and telephones

Scheduled reservations for out of town global pick-ups

Supervised personnel to address questions, problems, or requests for service

Advised personnel about traffic problems, such as construction areas, accidents,

congestion, weather conditions, or other hazards

Troubleshoot system failures or bugs and provide solutions to restore functionality

Checking computer hardware (HDD, mouse, keyboards etc.) to ensure functionality

Perform troubleshooting to diagnose and resolve problems. Repaired or replace parts

Installing and configuring appropriate software and functions according to specifications

Maintaining and repairing technological equipment and peripheral devices

Contact this candidate