Administrative Assistant / Customer Service

SUMMARY: College Student possessing a well-rounded and current body of knowledge in management and leadership. With demonstrated experience to energize different personalities and organizational cultures. Diligently focusing on the issues and desired outcomes that account for the larger picture, the overall organization, and future opportunities for any organization. Reputation for creating and implementing bold and dynamic courses of action grounded in excellent team building, problem solving, leadership, and emotional intelligence.

Professional Experience:

Gabriel Brothers Cash Office Associate 6/2017 – Present

Proficiently tracks monetary transactions

Data entry for all daily transactions and balancing the books using accounting software

Analyzes and completes cash reports; accounts for and tallies all cash transactions from previous day and routinely submits reports to management

Trusted with handling and managing all money and making it readily available for each register daily

Responsible for monitoring, tracking, ordering and updating office supplies

Makes daily cash deposits to company bank account

Anne Arundel Community College Orientation Leader 5/2017 –Present

Gains thorough knowledge of Anne Arundel Community College to accurately present material to newly enrolled students and campus visitors informatively and effectively

Heavily involved in routine set up for scheduled Orientation Sessions Welcome events

Responsible for accompanying new students and parents on tours of the campus grounds and helping them to become well acquainted with its amenities

Hatchery Technician and Services Coordinator 8/2015 – 5/2017

Managed the front desk, greeting guests and provided great customer service

Entered and maintained database utilized to track visits to the Business Resource Center and assisted with payroll

Arranged meetings between students and business advisors; assisted students with computer access

Maintained all relevant correspondence and inquiries related to ESI services; filed and labeled documents for all aspects of course management

Communicative liaison between multiple designated departments

Delivered and retrieved items from both on-campus and satellite locations

Promoted events and conducted surveys to stakeholders in-person and on social media platforms

Maryland General Assembly Legislative Intern 1/2017 – 3/2017

Provided support to delegate, legislative aide and director

Conducted research and drafted correspondence letters

Prepared, recorded, and reported testimonies

Contacted witnesses, attended committee hearings, and tracked bills

Scheduled events and meetings

Routed, signed, and distributed all incoming correspondence

EDUCATION: Anne Arundel Community College,

Associate of Science, Business Administration -- May 2017

COMPUTER SKILLS: Microsoft Office Suite

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