Manager Medical

MARVINA N. HAMILTON, C.M.A., C.P.T., MLT

**** *********** ******, ********* ** 21214

(Home) 410-***-**** (Cell) 443-***-****

*********@*****.***

Experienced supervisor/manager seeking employment in healthcare, with the ability to communicate effectively with superiors, peers and support staff. Strong inter-personal skills, as well as the ability to teach and implement new procedures as well as ensure policies are being followed in the medical setting, and adapt teaching style to staff’s learning capacity.

OVERVIEW OF RELEVANT SKILLS, KNOWLEDGE, AND ABILITIES

Manager/Supervisor 10 years

Hiring/Interviewing new staff 10years

Coordinating training new procedure/techniques

QA/QC Implementation 10 years

Rapport with management, support staff, vendors and affiliates.

Facilitative teaching/training, 10 years

Knowledge and experience using ADDIE instructional design model

Mentoring teen-aged and adult learners, 20 years

Effective communication and presentation skills

Certified through various levels of Training and Education of the Adult Learner

Supervisory experience, 20 years

Planning and Developing Educational Workshops / Conferences, 10 years

Reporting and Administration, 8 years

EDUCATION

Sept 2013-Present Kaplan University, Bachelor of Science in Clinical Research/Health Care.

May 1996-July 2003 Johns Hopkins University

Sept 1983-May 1984 Medix School; Certified Medical Assistant

EMPLOYMENT

Baltimore Community Colleges 6/2013 – Present

Medical Instructor

Courses: Facilitate/Instruct Introduction and training of medical procedures and equipment. Skills assessment and implementation: EKG, Phlebotomy, Injections,CPR, Vital Signs, software such as ProtoMed, Microsoft 2009, MYSR. Training students on the use of autoclaves, automatic urolyzers, electron microscopes, oxiometers and electrocardiograms. Courses involves EKG technicians, Medical Technicians, Sleep Therapy, Ophthalmology technicians. Implementation of Anatomy and Physiology of all body systems including and not limiting to disease and disorders.

American Red Cross 5/2012- Present

Laboratory Supervisor

Administration: Supervised 30+ technicians; assuring protocol/procedures are being followed in compliance with the ARC,GCNP and FDA requirements. Implementing guidelines for instructions of Blood Bourne Pathogens, safety and quality of blood products. Scheduling staff, coordinating meetings with both manager and support staff. Coordinating procedures are being followed with the internal database and versions being followed according to versions in e-docs. QA/QC on staff while working in laboratory to assure following correct protocol versions.

Implementation- Development of new procedures, PowerPoint presentations and staff development to mature work environment and allow staff to grow and develop in task assigned.

Lab: Establish and maintain safety, quality, and integrity of blood products being produced in the lab for worldwide production. Rapport with staff as to procedure/protocol changes, supervise lead technicians, training them to coordinate and supervise staff.

Kaplan Higher Education 5/2008 - Present

Instructor/Externship Coordinator

Coaching and Development: Implement curriculum training for Medical Assistant program; mentor and coach adult students and graduates to increase clinical and professional skills; assist students in finding employment opportunities that fit their strengths. Supervision of Medical assistant students during externship assuring their adherence to medical procedures.

Administration: Manage a database of externship sites (area medical practices) to ensure understanding of their externship requirements and needs; maintaining and developing relationships in order to provide our students with 160 clinical hours in a cohesive learning environment

Compliance: Ensure compliance with Kaplan Higher Education Corporation, state, federal,and accreditation regulations and policies relating externship site development and placement; conduct weekly, monthly, quarterly and annual audits.

Facilitation and Training: Introduction and training of medical procedures and equipment. Skills assessment and implementation: EKG, Phlebotomy, CPR, Vital Signs, software such as ProtoMed, Microsoft 2009, MYSR. Training students on the use of autoclaves, automatic urolyzers, electron microscopes, oxiometers and electrocardiograms

BioTechnical Institute of Maryland, Inc. January 2000 to May 2003

Part-time Instructor

Taught basic cell culture techniques to students in the Laboratory Associates Program

Johns Hopkins University May 1993 – May 2008

GRCF Cell Center QC Coordinator/Lab Trainer/Supervisor (08/2003 – 05/2008)

Administration: Supervise 5 technicians; assist with generating/revising Standard Operating Procedures; Generate monthly reports/summaries; Troubleshoot problems with equipment and samples; Ensure all standards and safety policies and procedures are in place and consistently adhered to; Train staff and customers; insurance monitoring and verification.

Quality Control: Ensure that samples stored in the repository are logged in/out and that the samples are in the location indicated in the database; Quality control on frozen cells; growth rate, cell count, viability, and microbial contamination; Review and interpret QC data;

Lab: Monitor specimen requisition, labeling, processing and quality of end product (cell illness, hybridoma supernatant); Monitor and document status of cell lines growing, success/failures, contamination; Generate monthly reports/summaries; Troubleshoot problems with equipment and samples;

Facilitation and Training: Facilitated the lab training program which included database training, cell culture techniques, and basic lab/safety training; Developed assessment tools and online training modules; Assessed staff skills through written testing and observed application; Documented training and maintained staff training records; Prepared quarterly training reports for the Lab Manager.

Developed and Maintained Annual Cell Culture Training Symposium: Coordinated guest speakers and subject matter experts, symposium trainers, and developed workshop programs that focused on new research and development techniques. Target audience was lab technicians, physicians, and researchers.

GRCF Cell Center Sr. Research Technician / Sr. Laboratory Technician II (04/1997 – 07/2003)

Administration: Supervise 2 technicians and 2 interns; Coordinate annual Basic Cell Culture Workshop; Manager lab while Lab Coordinator is absent; Contact customers; Grow hybridomas in hollow fiber cartridge with minimum supervision; Prepare artificial chromosome screening panels without supervision; Prepare reports and maintain/track over 70,000 banked cells via 4th Dimension database

Lab: Establish and maintain primary fibroblast cultures from skin biopsies as per lab protocol; Isolate/cryo preserve lymphocytes from blood samples as per lab protocol; Grow hybridomas in hollow fiber cartridge with minimum supervision; Prepare artificial chromosome screening panels without supervision;

Women’s Health & Aging Study Sr. Laboratory Technician I (05/1993 – 04/1997)

Visited homebound participants for blood collection; processed blood components for analysis; Scheduled visits; processed samples and data; Train new technicians; collected blood from about 98% of the participants (very low refusal rate)

Pharmakinetics Laboratories, Inc. July 1984– April 2003

Supervisor

Administration: Supervised 30+ phlebotomists; Direct contact with clients, study participants, director, and physicians; Overseer of studies and the conduction of processing and protocols; Evaluated materials and manpower needed to conduct studies effectively and efficiently; Direct contact with IRB in reference to conducts of studies, regulatory affairs, participant’s rights, and regulations; Conduct orientation, administer and witness informed consent to large groups of study participants;

Lab: Processed samples; shipped samples; QA and QC of study documentation; Protocol assessment and violations, vital signs, EKG, spirometry and sample processing;

Volunteerism/Committees/Honors

S.I.S.T.E.R.S – An organization dedicated to the empowerment, education and reflection of Women. Dedicated to enhancing the skills and abilities of young women, volunteering to fed the homeless, assist the bereaved.

MdBio – Guest Speaker at school and career centers, to give knowledge and information to school age students about BioTechnology.

Mentors across America

S.I.S.T.E.R.S

Awards and Honors

ETA Certificate

Teacher of the Year

The Martin Luther King Award

Mentor of the Year

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