Hugh J. McNichol IV, M.A., KHS, FRSA

**** ******* *****, **********, ** 19808

Phone: 302-***-**** (office)

Cell: 302-***-****

E-mail: ac2gy3@r.postjobfree.com

Business Development Manager/Consultant

Senior Management professional with exceptional skills and experience in Business Development, Account Management, Client Development, and Sales. Proven ability to identify and acquire new accounts, penetrate markets and build territories. Experienced in the introduction new products and services to existing and potential clients. Highly adept at directing business development operations. A consistent record of growing revenues, increasing profitability, and exceeding quotas. Ability to develop and implement policies, procedures, and effective sales strategies. Talented negotiator. Previous experience in project management and sales. Outstanding presentation and communication skills.

Conceptual design, configuration and operation of current and future solutions in the areas of virtualization and cloud technologies

* Drive innovation to optimize, automate and standardize the operational delivery processes

* Deliver and ensure high availability and stable operations

* Strong collaboration with Cloud Delivery Units and Service Centers of Global IT

* Strong alignment and close cooperation with customers and partners

* Apply advanced and broad levels of technical skills effectively in the implementation of infrastructure-related projects

* Actively support the successful implementation of the converged cloud initiative

Professional Experiences

Consultant, TriNet Consultants Inc. (2001–present)

Initiated and developed a telecommunications consulting company and provided third party independent and objective advice for cost reductions, product planning and project management. Worked as vendor for IBM Consultants, and supported the entire communications and operations of the Astra-Zeneca facility in Wilmington, Delaware and sites remotely connected via fiber and traditional telephony services. Upgraded PBX to Voice over IP protocol and transitioned to new call accounting systems and IVR for both Wilmington and Great Britain. Also, worked with video conferencing services and equipment vendors for efficient installation and implementation of global video conferencing service for company.

Journalist, TriNet Consultants Inc. (2001-present)

Freelance author and journalist contributing to multiple domestic and international news services. Covered for Catholic News Agency coverage for Papal visits of both Benedict XVI during his pastoral visit & coverage for visit of Pope Francis for World Meeting of Families to Philadelphia in 2015.

Contributing journalist to multiple online sites on contemporary issues of theological interests and historical significance. Write daily for four syndicated websites for global distribution.

Actively provide multiple publishing houses, book reviewer services for pre-release of upcoming academic and professional titles.

Develop marketing campaigns for business clients utilizing all modes of social media including email distribution, direct mail campaigns, public relations activities and direct client representation through trade activities and networking events.

Senior Account Manager at Lucent Technologies (1997–2002) Sold entire Lucent Technologies PBX hardware and software line of products and services, including National accounts within the Philadelphia metropolitan area including Delaware and the Eastern Shore of Maryland. Upsold existing clients uncovered and sold potential customers on voice, data and interactive IVR products and services.

President’s Club achieved 160% of quota each year

Education

Catholic University of America, Washington, D.C. (2017-ongoing.)

Catholic Social Doctrine Certificate, Fondazione Centesimus Annus Pro Pontifice, Vatican City State, Europe

Johns Hopkins University, Baltimore, Maryland (2017-ongoing.)

M.A. studies Digital Communications/ M.B.A. International Business Studies

Villanova University, Villanova, PA (2011-2012)

M.A.

Saint Charles Borromeo Seminary, Lower Merion, PA (1982-1985)

M.A., M.Div. studies in theology, 79 graduate credits towards degrees.

Saint Charles Borromeo Seminary, Lower Merion, PA (1978-1982)

B.A.Philosophy

Saint Joseph University, Philadelphia, PA (1978-1980)

German studies

Other Pertinent Skills and Information:

5+ years of experience with Office Communication Server 2007/R2, Lync 2010, Lync 2013, Skype for Business, Lync/Skype for Business Online deployments and migrations

5+ years of experience with Exchange 2007/2010/2013/Online Unified Messaging deployments and migrations

5+ years of experience with Microsoft certified voice gateways (Audio Codes, Sonus, etc.)

5+ years of experience with Microsoft certified IP phone deployment and management (Polycom CX/VVX, Audio Codes, etc.)

Any experience with network switching, routing, quality of service, bandwidth control, etc.

Experienced with: Cisco / Avaya / Third-Party IP Telephony

SAP Software proficient

Familiarity with KVM or Xen

* Knowledge of Cisco UCS hardware

* VCP, VCAP or VCDX certifications

* Knowledge of cloud technologies

15 years practical experience with virtualization infrastructure and technologies

15 years practical experience with VMware vSphere suite

15 years technical experience in the area of data center infrastructure

Practical experience with Openstack, automation and script development

Comprehensive operational knowledge of all major technology areas comprising virtual & cloud infrastructure (storage, networking, compute, and core software)

Working knowledge of Linux or Windows operating systems

Extreme motivation and interest to embrace new technologies and learn new skills

Excellent communication skills and ability to clearly express ideas in written and verbal form

Comprehensive and effective task and project management

Ability to coordinate multiple tasks or projects simultaneously

Effective time management

Able to translate business requirements into technical specifications

Proficient in Sales Force and other CRM platforms.

Ability to effectively communicate in German and Italian.

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