Andy Bolom

**** **** ***** ***. *****: ac2gow@r.postjobfree.com

Westminster, CO 80031 Mobile: 720-***-****

A strategic and tactical senior level IT Manager with a very strong background in infrastructure, service delivery, communication, budget, vendors and project management. A technical professional with 18+ years of experience in management of IT environments including personnel, projects, infrastructure and operations, data center, and helpdesk management. A proven ability to pioneered and deliver solutions on time and within budget.

Qualification Highlights

IT Infrastructure and Operations Excellence with Customer-Centric Focus

Project Management

Security Architect

Cloud Architect

Staff Management

Data Center Consolidation

Vendor Management

IT Security

KPI Metrics

Microsoft Certified

Cisco Certified

LAN/WAN Technology

Client/Server Technology

Global MPLS Architect

Budget Management

VMware Technology

Professional Experience

CoorsTek, Inc. – Golden, CO April 2017 - Current

IT Network/Telecom/Purchasing & Desktop Support Manager Recruited to restructure, manage and ensure efficient and secure operation of the CoorsTek Global IT Data, Telecom, Networks and IT Help Desk support services in alignment with the business objectives of the organization. This includes managing the IT staff, vendors, contractors, consulting services and global datacenter at CoorsTek global environment. My role is responsible for maintaining, monitoring and diagnosing problems with local, metro, wireless and wide area networks, hardware and associated software. This role also responsible for Global IT services operation and IT Purchasing. Dynamic Materials Corporation – Boulder, CO November 2014 – March 2017 IT Global Infrastructure and Operations Manager

Direct report to the VP and CIO, this role leads all aspects of global IT infrastructure and operations duties at DMC. Recruited to restructure failing global IT team with over $1M in development and operations costs with few results. Entrusted to turnaround people, processes, and technology to realize the CIO and CFO vision of standardizing and transforming the collection, organization and distribution of data to support Board of Directors and executive management decision making. Responsible for assessing the current systems landscape and processes at DMC and designing the global IT infrastructure and operations strategy, including short-term “quick wins”, medium and long-term initiatives to support that strategy. Responsible for fostering a healthy organizational culture that encourages teamwork and collaboration.

Implemented global MPLS, VPN, Datacenter, renegotiate contracts and working with multiple vendors to reduce over cost (saved over $300K per year)

Oversaw the redesign of the global networks (increased bandwidth by 33%)

Preparing annual operating budgets for approval by the governing board and maintaining internal controls over capital expenditures

Approves all business requirements prior to the technical solution

Responsible for the overall planning, organizing, and execution of all IT functions at DMC. This includes directing all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions

Spectra Logic – Boulder, CO July 2012 - August 2014 Sr. IT Enterprise Operations Manager

Direct report to VP of IT, as part of the senior management team, this role managed, planned, organized, and ensured the delivery of end user support, data communications and telecommunications support. Developed strategic plans, business cases, time and cost estimates, and implemented new or upgraded systems. Responsible for activities in support of the company’s technology strategy and IT disaster recovery. Functions as a member of the Extended Leadership Team (ELT) to provide guidance, oversight and support for the objectives of the IT Division overall.

Implemented dark-fiber between headquarter and co-location (saved $80K+)

$60K+ savings on new hardware and software through server virtualization

Consolidated Engineering and Support test labs (saved over $200K)

Upgraded video conference system (saved $20K annually)

Designed and rolled out corporate data center infrastructure to guarantee redundancy and load balancing, increased uptime to 99.99%

Implemented Customer Technology Briefing Center (increased customer traffic by 15%)

Established and maintained communications with upper management, directors, managers and end users regarding IT related activities

Established best practices and policies for installing, configuring, maintaining and troubleshooting network and telecommunication systems

Developed IT plans, policies and budget to support both the short/long-term business objectives

Spectra Logic – Boulder, CO July 2005 - June 2012

Sr. IT Infrastructure & Operations Manager

My primary role was responsible for day-to-day operations of the infrastructure systems to meet the required SLA's. Used diverse set of technical skills to organize resources around the execution of business objectives. Concurrently managed one or more IT projects and was responsible for defining, planning, coordinating, monitoring, and enforcing policies and procedures. Also provided technical support for

(Windows and Mac OS) for 400+ employees and supervised 7-10 direct reports.

Responsible for managing IT operations including data center, telecom, backup solutions, helpdesk, desktop and application support

Designed and implemented new Cisco VoIP phone system

Contract negotiations and vendor management

Developed annual IT budget as well as defined and executed client technology roadmap

Led a team supporting 1000+ PCs and closing 100+ helpdesk tickets per week

Implemented co-location and remote office infrastructure in United Kingdom and Australia

Implemented Business Continuity Plan (BCP)

Spectra Logic – Boulder, CO April 2000 - June 2005 Senior Network Engineer

My primary role was to design, implement and maintain network and computer systems in the company, including all LAN, WAN, Printers, Wi-Fi, Active Directory, WSUS, DNS, Servers, DHCP and Group Policies.

Designed, implemented and maintained servers, telecom, Cisco Wi-Fi, VMware, Firewall, VPN, Cisco PoE and Extreme Network switches and other network components

Supported end users’ hardware, software and network connectivity

Performed backup of file servers and databases (CommVault and Symantec Backup Exec)

Maintained database of software licensing to ensure legal compliance

Administered software deployment and security patches

Monitored networks to ensure security, availability and intrusion detection systems

Cultivated relationships with numerous hardware and software vendors to secure competitive pricing

Assisted in maintaining and troubleshooting connectivity between several remote offices Technical Skills

Security, Azure Cloud, Dropbox, Box, Cisco, Meraki Cloud, Palo Alto, MS Azure IaaS and PaaS, Fortinet, CheckPoint, Extreme Networks, Windows, Apple Mac OS, Juniper Networks, Routers/Switches, Firewall, BGP, SSLVPN, PPTP-VPN, VMware, Wi-Fi, Dell EqualLogic, Ubuntu, Windows OS, DHCP, DNS, LAN, WAN, MPLS, CommVault, Veeam, Barracuda Cloud, and Symantec Backup Exec

KPIs - Key Performance Indicators

Service Level Agreement (SLA)

Server, Network, Telecom and System uptime (99.99%)

Bandwidth utilization

Internal customer satisfaction survey

Education\Training

Master Degree of Science in Management Information Systems Colorado State University

(ISC)2 CISSP

Training Camp Boot Camp

PMP / Scrum / ITIL / Certified Ethical Hacker

Foundation Training Courses

LCP (Leadership, Creativity, and Power)

Workshop and Training Courses

SOX, PCI and HIPAA

Compliance Training and Workshop

Athena Group Leadership Workshop

Leadership and Management Training

Certifications

CCNA

MCSA – Windows Server 2012

MCSE – Server Infrastructure

CISSP – Training

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