Service Mental Health

- Ability to work in multi-cultural setting with excellent management and organizational skills and comprehensive knowledge of organizing community development programs, for children, youth and adults.

- Extensive familiarity of Occupational Health and Safety practices and guidelines within the school setting, mental health programs and social services as well understanding of community health plans, health service procedures, program goals and implementation of new strategies.

- Oversee, managed and coordinated daily operations of program (e.g. Case management, counseling, placement, time people, and relationship management skill) during project development to ensure potential issues are thoroughly addressed.

Professional History:

Tender Care Human Services, Inc., NY

Medicaid Service Coordinator Supervisor, 2016 to Present

-Provide oversight and administrative management to Medicaid Service Coordination Department.

-Support Service coordinators to appropriately assess individuals in accordance with their individualized needs and circumstances.

-Establish Quality Program Administration, ensuring that policies and procedures in the MSC vendor manual are followed.

-Secure that service coordinators ensure the timely completion of LCED re-determination, and ISP,

Union Settlement Association, New York

Project Rising Coordinator, 2010 – 2015

- Manage the tasks of monitoring and supervising the daily activities of the program, day to day operation of staff and participants in the youth program as well assuming the responsibilities of coordinating with the program director in planning and implementing child, youth and adults programs.

- Perform the responsibilities of building and maintaining good rapport with the youth and local community as well identifying the requirement of community programs for children, youth and adults in order to improve and provide necessary actions.

- Handle the tasks of performing administrative tasks like handling petty cash, assisting 7 staff members to improve program strategies and preparing monthly reports for the program.

- Assigned the responsibilities of organizing conferences and seminars to create and developed youth programs.

- Supervise the tasks of developing short and long term youth development programs that achieve the mission statement and goals of the agency.

Samaritan Village, NY

Intake Specialist, Forbel Men Shelter, 2009-2010

- Gathering information to help social worker, psychiatrists, housing and job specialist to determine whether a person could benefit from our service treatment.

- Answered questions about the services offered by the shelter / agency, and reviews program materials with clients and persons involved in their treatment.

- Reviews all of the assessment information and assigns the case to an appropriate clinical staff member for in-depth review

- Screens all new clients for suicidal or homicidal thoughts in order to immediately sends these cases to a licensed professional

Guilford County School System, Greensboro, North Carolina

ESL Teacher Support/Interpreter/Community Liaison, 2003 – 2009

- Consult with building principals, guidance counselors, child study team members and parents/guardians regarding improving the student’s attitudes towards their educational achievement, attendance and/or behavior.

- Assist members of school and its community by supporting educational issues, social services and other societal needs using community resources.

- Tutored, assisted and mentored ESL students and exceptional students with school related subjects and collaborated with others non-professional educators (psychologist, social workers, therapist, language and speech pathologist) to analyze, develop and adjust new techniques to assist ESL students and their families.

- Served as interpreter, community liaison, support and advocate counselor between the school, social services and government agencies, parents and the ESL population.

All Star Group, LLC, Greensboro, North Carolina

Case Manager Supervisor (Part Time), 2005 – 2009

- Conduct initial intake and assessment of clients and period assessments.

- Collaborated with professionals and other healthcare members to ensure client/patient receiving optimal care.

- Evaluated the effectiveness and results of currently offered health care and programs.

- Provided support /counseling/advice to clients, parents and family members in collaboration with colleagues. .

- Facilitated initial development and ongoing revision of the Person Centered Plan

- Provided and proposed services that are based on the client/family strengths, preferences and needs for individuals with exceptional needs.

- Provided behavioral impressions to team members in reference to client’s treatment for their consideration.

EDUCATION:

MS Ed. Rehabilitation Counseling (Pending)

St. John’s University, Queens, NY

Sign Language Interpreter (Currently Enrolled)

Fiorello H. La Guardia Community College. Queens, NY

BS Psychology

Inca Garcilaso de La Vega University, Lima-Peru

ESL Interpreter Certification

North Carolina University, Greensboro, NC

AFFILIATION SERVICES:

Mental Health Association in Greensboro

Campaign Coordinator

University of Greensboro North Carolina

Access Project / Interpreter

University of Greensboro North Carolina

AmeriCorps Member

Union Settlement Association, NY

Safe Space Committee Member/GLQTB

SKILLS:

Multilingual (Portuguese, Spanish, English)

American Sign Language (Intermediate level)

Computer Literate: Microsoft Word, Excel, PowerPoint, Quick Books

Contact this candidate