Customer Service Sales
Resume:
OBJECTIVE
To seek a job and career opportunity that will utilize my skills and be capable of mastering my chosen field of interest.
SKILLS
Clear communication is essential in customer service – you need to know what the customer wants and be able to articulate what you can do for the customer. People that work in customer service need to be able to calmly handle all customers, even the most negative ones.
PERSONAL INFORMATION
Date of Birth: January 12, 1993
Place of Birth:
#284 Sitio. Sta. Margarita Barangay Munting Tubig, Ibaan Batangas
Age: 24
Sex: Male
Civil Status: Single
Religion: Roman Catholic
Father's Name:
Rolando Sierva Mother's Name:
Merlyn Sierva
SSS No: 04-2556639-4
Pag-Ibig No: 121*-****-****
PhilHealth No. 09-050439647-8
TIN No: 409-***-***-***
SIERVA, JOHN MATTHEW L.
ac2go1@r.postjobfree.com
EXPERIENCE
WAREHOUSE SUPERVISOR
JBD TELECOM HUBPOINT (Globe accredited Contractor)
January 9,2017 – Present
Organizes and monitors the receiving, storage and distribution of all items received either from suppliers or production shops, ensuring a smooth and consistent operation so parts and supplies are located and distributed to proper departments in an effective and efficient manner as needed to satisfy internal and external customer requirements.
PRIVATE DRIVING INTRUCTOR
July 26, 2016 – January 5,2017
Demonstrate how to safely operate a motor vehicle. Must first present lessons in the classroom to teach students about driving laws and driver courtesy. Explain how a car operates, how to perform safety checks and what to do in case of an emergency. After the classroom instruction, accompany students as they apply that knowledge behind the wheel of a vehicle. Might work one-on-one with students or in a small group setting.
SALES OPERATION MANAGER
AICOM MARKETING SERVICES (Globe accredited Contractor)
March 7, 2016- July 20,2016
Sales operations managers often have an overarching perspective of company sales strategies, departmental structure and overall revenue growth. Some sales operations managers have leadership roles within the sales team, while other managers work in an adjunct role.
SLI FINANCE MANAGER
JBD TELECOM HUBPOINT (Globe accredited Contractor)
August 15,2015- February 28,2016
A financial manager is responsible for providing financial guidance and support to clients and colleagues so they can make sound business decisions.
COMPUTER, VALUES, TLE TEACHER
ACADEMIA DE LIPA INC.
January 4, 2014- July 30,2015
Presenting lessons in a comprehensive manner and use visual/audio means to facilitate learning. Providing individualized instruction to each student by promoting interactive learning. Creating and distributing educational content.
CALL CENTER AGENT (OUTBOUND CALLS)
LASTING LINE CALL CENTER
April 8,2013- October 15, 2013
Outbound customer service representative work with a company’s established customer base. Make call to customer who make questions or concerns related to their purchase.
EDUCATION
BOOKEEPING (ACCOUNTING) NCIII
ACLC (TESDA)
SY 2017
TERTIARY
BACHELOR OF SCIENCE IN COMPUTER SCIENCE
TEODORO M. LUANSING COLLEGE OF ROSARIO
SY 2009-2013
SECONDARY EDUCATION
RIZAL NATIONAL HIGH SCHOOL
SY 2005-2009
PRIMARY EDUCATION
RIZAL ELEMENTARY SCHOOL
SY 1999-2005
VOLUNTEER EXPERIENCE OR LEADERSHIP
Sangguniang Kabataan (SK Councilor)
Barangay Sta. Margarita Munting Tubig, Ibaan, Batangas
Year 2010-2013
Student Supreme Council (Adviser)
Academia De Lipa INC.
Barangay San Sebastian, Lipa City
TEODORO KARR CABRERA LUANSING SCHOLARSHIP
Student Assistant Secretary (SA)
August 2009- March 2013
CHARACTER REFERENCE
Mr. Ruben Concepcion
Batangas1 Marinduque SL3 - Field Operations (FO)
Mainstream Operations - Customer Field Services (CFS)
Broadband Business
Mobile No. 091********
Mr. Irving Marquez
*V I N G*
South Luzon 3 South Luzon - Field Operations (FO)
Mainstream Operations - Customer Field Services (CFS)
Broadband Business
Mobile No. *091*-********
Ms. Allen Ramirez,RN,CRN,OHN
Company Nurse
Cal-Com Precision Philippines Inc.
Mobile no. 092********
I hereby certify that all information cited above are true and correct to the best of my knowledge and belief.
JOHN MATTHEW L. SIERVA
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