Customer Service Administrative Assistant
Resume:
Career Focus
Due to the closure of the mill in Barrhead; I am seeking a position within your organization where I can expand my experience and adapt some new skills.
Core Qualifications
Energetic and organized self-starter with professional manner
Good communication and interpersonal skills
Highly organized with attention to detail
Strong Computer skills (Microsoft Word, Excel, Outlook, Publisher, Amadeus)
Excellent Customer service skills
Filing and data experience
Time management skills
Languages: English, Filipino (Tagalog)
Standard First Aid CPR/AED
Child Care Staff Certificate Level 1
Household management and child care experience
Employment History
Administrative Assistant (Champion Feed Servces Ltd.)
November 18, 2014 – May 13, 2016
- Provide Admin support (i.e.: Assisting diverse customers and internal staff members)
- Distribute grain cheques, verify formula updates, balance daily cash.
- Processed Invoices and payments with Great Plains/Dynamics system.
- In-charge of the receiving and distribution of mail documents to departments within organization.
- Handled all facets of the feed sampling process (send, receive, invoice and pay).
- Gathered and coded all invoices for non-inventory payables.
- Register the tags for CCIA.
- Compile, print and distribute margin reports on a weekly basis.
- In-charge of keeping office supplies well stocked.
- Assist all customers by email, phone and in the store with exemplary service.
Child Care Provider/Live-in Caregiver
September 17, 2012 – July 12, 2014
- Supervised 1 child, 8 years old, and do household chores such as cleaning, cooking, laundry, and play with him, do crafts and help him organize his things.
Child Care Provider/Live-in Caregiver
March 1, 2012 – June 2012. Morinville, Alberta
- Supervised 3 Children aged (2, 4 and 5), do household chores such as cleaning, cooking, laundry, assisting them with homework, and bring them to their activities, play with them and help them organize their things.
Cashier/Host – (Tim Hortons)
December 8, 2010 – February 18, 2011. St. John’s NL
- Work as a Cashier, Making the coffees and all other duties that were assigned to me.
Compassion Home Care Inc. /Home Support Worker
November 24, 2010 – November 2010
- Looking after the Elderly, go to their house, prepare the food, clean the house, and assist them in all their needs such as doctor’s appointment.
Child Care Provider/Live-in Caregiver
October 2007 – October 2010, St. John’s, NL
- Completed all daily house management functions, including; cleaning, cooking and laundry. Supervised and cared for three children (6, 4 and 3). This included developing age-appropriate activities and creating healthy meals. I organized daily schedules and household planning.
Child Care Provider/Caretaker
November 2005- September 2007, Taiwan
- Completed all daily house management functions, including; cleaning, cooking, shopping and laundry. Supervised and cared for three children (10, 8 and 6). This included designing age-appropriate activities and overseeing homework. I also assisted with the family catering business.
Front Office Receptionist
March 2003- February 2005
Cathay Pacific Steel Corporation, Philippines
- Assisted and navigated customer inquiries and requests, scheduled appointments, prepared and maintained counter invoices, supported superiors.
Travel Agent
February 2002 – October 2002
Uni- Orient Travel, Philippines
- Developed and handled customer relations through booking flight reservations, processing passports, reserving hotels, arranging itineraries and tours and counter sales.
Education
AHTC Global Institute, Makati, Philippines
Professional Caregiver Program, 2004
- I Studied child care, infant care, home management, and elderly care; this included in-class and on-the-job training.
Lyceum of the Philippines
Bachelor of Science, June 1997 – Apr. 2000
- Foreign Service, Major in Diplomacy
Laguna Northwestern College, Philippines
Secondary, June 1993 – Mar. 1997
References
Gary Golby (Former Employer)
Barrhead, Alberta
Kris Villarama (Friend)
Calgary, Alberta
Meliza Daclis Fajardo (Friend)
Calgary, Alberta
Contact this candidate