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Customer Service Insurance

Location:
Moreno Valley, CA
Posted:
September 25, 2017

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Resume:

Arlynne Fisher

***** ******* ******, ****** ******, CA 92555 626-***-**** ac2gl3@r.postjobfree.com

Objective

Seeking an opportunity to use my customer service, organizational and time management skills to improve company performance.

Education

UNIVERSITY OF CALIFORNIA, RIVERSIDE - IN PROGRESS

Business Administration

MAY 2015 COLLEGE OF INSTRUMENT TECHNOLOGY

Commercial Driver Training Course

Experience

WAREHOUSE ASSOCIATE AMAZON 08/2017 - PRESENT

Loaded and unloaded product up to 49 pounds into boxes for shipment and into storage for delivery.

COMMERCIAL TRUCK DRIVER COVENANT TRANSPORT 06/2015 – 08/2017

Transported deliveries over the road, submitted all delivery documentation in a timely manner.

Recognized as Team Driver of the Month.

Drove over 300,00 miles delivering all orders on time.

Inspected the truck for defects and safe operating condition before, during and after trips.

Established and maintained excellent customer relationships.

ASSOCIATE IN-N-OUT BURGER 05/2014 – 05/2015

Prepared produce, kept kitchen sink area clean, washed and put away dishes and trays.

Hosted dining room, provided excellent customer service to patrons entering restaurant.

Recognized by shift manager as most improved Associate.

CROSSING GUARD CITY OF RIVERSIDE 08/2008 – 12- 2014

Guarded street crossings during hours when children were walking to and from school.

Directed actions of children and vehicular traffic at street intersections to ensure safe crossing.

Reported suspicious persons loitering near crossings, schools and playgrounds.

ENUMERATOR/CREW LEADER ASSISTANT U.S. CENSUS BUREAU 04/2010 – 08/2010

Appointed Crew Leader Assistant to ensure work was completed according to procedures and on schedule.

Met daily with enumerators to assign work and conduct quality control on the paperwork to ensure accuracy, observed enumerators in the field creating performance improvement plans.

MEDICAL CLAIMS EXAMINER THE TRAVELERS INSURANCE COMPANY 11/1991 – 03/1996

Reviewed settled insurance claims to determine that payments and settlements had been made in accordance with company practices and procedures, analyzed data used in settling claim to determine its validity in payment of claims, examined benefit information, claim status, and managed accounts.

Reported overpayment, underpayment and other irregularities, executed daily operations of ensuring all claims were processed and reconciled.

MEDICAL CLAIMS EXAMINER PROVIDENT LIFE AND ACCIDENT INSURANCE COMPANY 06/1987 – 09/1991

Processed all medical claims in a timely and accurate manner, executed daily operations of answering telephones, filing, and processing claims by computer data entry.

Adhered to extreme quality control levels while maintaining high production rates.



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