Ganit Futerman

Leader of High-Impact Global Products & Teams

20+ years of experience driving proven strategies, complex international projects and groundbreaking products in Pay TV/IPTV and billing services for major brands like Cisco Systems, DirecTV/AT&T and T-Mobile. Regarded for expertise in systems testing and integration, QA, integration and process innovation.

Steered globally distributed multi-disciplinary organizations, bridging distance and competing priorities to achieve common goals. Focused on empowering engineers through training and mentoring. Strong record of boosting customer satisfaction and team support while lowering defects and costs.

Career Highlights:

Initiated & led QA organization shift to Agile, DevOps-fully automated testing (from waterfall-manual).

Pioneered virtual team model that streamlined projects and saved $50,000 for Cisco.

Cut resources needed by 84% and defect leakage by 40% with innovative portable test plan.

Nominated to Leadership training & Grace Hopper Celebration of Women in Computing 3 years in a row.

Organizational Leadership Agile Management Quality Assurance Customer Relations

Global Project Management Customer Support & Integration Design Testing Defect management Budget & Resource Plans

Team Performance Recruitment & Mentoring ScrumMaster certification Process Improvement Bilingual - English & Hebrew

System Engineering & Integration Deployment Management Technology/Process Convergence

Collaborative Development Configuration Management Workflow & Engagement

IPTV/Pay TV Cable TV STB VOD Billing Systems Connected Devices (Android, iOS) Networking & VoIP Embedded real time developer

Testing: Regression Functional Integration Unit System Acceptance Database & Tables

Load Scalability Performance/Stress/Soak High-availability

Professional Experience

CISCO SYSTEMS Sept. 2011 - Present

Video Cloud Services QA Manager May 2012 - Present

Orchestrate testing for pay TV projects for clients on four continents (Comcast, DirecTV, Charter, Cox, etc.). Guide full transition to test automation, Agile and DevOps. Design tests and portable test scripts. Oversee 25-member global team of integration and testing engineers (U.S, Canada, U.K., Israel and India). Contribute to planning and knowledge transfer meetings (liftoffs, product Sync events). Collaborate directly with customers, stakeholders and vendors.

Systems: TV Connect (iPad, iPhone, Android, PC/MAC), IPTV, Cox TRIO (Cisco G6/7/8 tru2way STB, Axiom middleware, TRIO Guide), Cox Video Middleware (CVM)

Transformed organization from waterfall-manual testing to Agile, DevOps-fully automated testing.

Saved $50k with new virtual team model, which combined global multi-disciplinary teams, layered functions, facilitated daily collaboration and eliminated test duplication (tests written as modular/flexible).

Slashed testing resources required by 84% (from 38 staff to 6) and defect leakage by 40% after creating the first end-to-end portable device test plan, which was adopted by Cisco's engineering pipeline.

Saved up to $40k monthly on test script creation by shifting to offshore vendor.

Boosted product quality by automating and standardizing tests, and aligning tools with engineering team.

Improved team strategy by matching team goals with executive vision and establishing measurable metrics (quality improvement, time-to-market reduction, cost reduction and innovation increase).

Recognized by management 12 times (Excellence Award) and invited to Cisco leadership training (2016).

Systems Integration & Test Team Lead Sept. 2011 - May 2012

Steered 8-member team of integration and testing engineers, and managed customers Cox and Charter. Met with customers to build plans and conduct tests. Developed test processes and procedures, and test reports to monitor project progress and manage risk. Created team (U.S./India) recognized for performance and quality.

Increased product usability and stability by creating non-functional (performance/stress/soak) test plans.

Promoted to manager within 8 months by demonstrating expertise in team building, process efficiency and enforcement of test coverage process, resulting in nearly zero defect leakage.

Improved test efficiency by automating regression, allowing testers to focus on complex manual tests.

Expanded test coverage by specifying initial test lab infrastructure and leading multiple improvements.

GAIAN SOLUTIONS Deployment & QA Manager, North America Nov. 2010 – June 2011

Led offshore (India) groups in deployment and QA for IPTV provider. Partnered with customers to execute requirements, installation, training and support. Demonstrated trials for customers on-site.

NXTV Lead, Quality Assurance Oct. 2008 – July 2009

Designed and ran test cases for provider of IPTV to hotels. Tracked defects for various tests (e.g. regression, functional, integration). Worked on future system designs.

ADVANCED COMPUTING INSTITUTE Technical Support March 2007 – Nov. 2008

Installed computers from scratch and helped to build networks. Selected third party software and trained staff.

ORCA INTERACTIVE Field Engineer, Professional Services Group July 2005 – Jan. 2007

Drove projects from requirements to installation and support for global provider of IPTV middleware and applications. Worked with clients in North and South America, Europe and Asia as field engineer. Provided QA, customer support and troubleshooting. Helped Test Director to design and execute tests and track defects.

T-MOBILE/AMDOCS INC. Field Engineer/Ongoing Support March 2001 – April 2005

Joined as Application Team Leader and quickly promoted to ongoing support, then customer-facing Field Engineer. Led engineering team to support customers. Served as on-site SME for billing system. Built requirements with customers, help with development, and provide support and UAT.

Early Experience:

Terayon/Telegate Real Time Embedded Software Engineer (3 years)

Developed SNMP-managed MIBs and new features from design through integration. Partnered with business group on design, documentation, development and testing. Utilized C in programming and vxWorks and UNIX.

Lannet/Madge Networking Real-Time Software Engineer (1.5 years)

Telrad Telephony Real-Time Software Engineer - Internship (1 year)

Professional Development

Corporate Training: ScrumMaster Certification (CSM) 2017

Cisco Emerging Leader Program (9 training days & mentor follow-up) 2016

Strategic Planning Training 2015

Team Building & Management 2014

Real-Time Development 1996

Academia: MBA, Strategy & Planning Heriot-Watt University, UK in progress

B.A.

References

Ritz Edouard ac2gkp@r.postjobfree.com

Scrum Product Owner at CISCO

As Scrum Product Owner of Cisco Infinite Video Platform AndroidTV product, I have closely worked with Ganit to define and implement the overall product CI/CD end to end test strategy and devops continuous deployment process into customer production environment. As QA manager, she was my main stakeholders. Ganit is fully committed to her work, always keeps customer satisfaction to mind, and is very sharp, efficient, resilient, reliable and result oriented. She always tries to understand the big picture, develops a long-term vision, and knows how to sell it across the organization to get it delivered on time, quality and budget. She is a great team player and fun to work with. She is a great asset in a team and I would recommend her to any employer.

Steve Tranter ac2gkp@r.postjobfree.com

Director, Service Provider Sales at AWS Elemental

I worked with Ganit over many years at NDS and then Cisco, following their acquisition of NDS. Ganit took over the QA team for one of my cable projects at Cox Communications that was not going well due to poor quality software releases. She completely turned it around in the space of a few months, introducing clear processes and communication, resulting in a drastic improvement in our ability to deliver to the customer. Her technical knowledge and management skills, combined with her understanding of the bigger picture, make her an invaluable leader to any company., Computer Science & Education Management Tel-Aviv University, Israel

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