TRAVIS A. GREGG

***** ********* ****** ***** **********, PA 15642

412-***-**** (mobile) 412-***-**** (home)

ac2gj7@r.postjobfree.com

Objective: To obtain a position within the Information Technology, utilizing my current job experience as well as my educational background.

PROFESSIONAL EXPERIENCE

NDC Real Estate Management

Director of Information Technology

August 2012 to present

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications

Manage IT staff, including hiring, training, evaluation, guidance, discipline and discharge

Responsible for the install of the new OSX server and management server

Responsible for the install of the Microsoft exchange server

Check to make sure the daily and weekly backups are running correctly

Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users

Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review

Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements

Negotiate and administer vendor, outsourcer, and consultant contracts and service

agreements

NDC Real Estate Management

Information Technology Assistant manager

April 2011 to August 2012

Installing and configuring new equipment and upgrading existing equipment

Performing updates and upgrades to the users PC’s in the corporate and site users

Working out problems for the breakdown of printers, copiers and scanners

Documenting problems and their solutions to fix the problem

Responsible for Hardware & Software support in a Microsoft Windows environment

Setups for all mobile devices email, new phone, contact transfers

Responsible for the installation of both network and shared workgroup printers

Township of Upper St. Clair

Computer Analyst

May 2009 to April 2011

Installing and configuring new equipment and upgrading existing equipment

Performing updates and upgrades to the users PC’s in the Township

Working out problems for the breakdown of printers, copiers and scanners

Documenting problems and their solutions to fix the problem

Working knowledge of ARC Map 9 (installing and supporting upgrades)

Install, configure, and upgrade hardware and software

Working on the Migration of City View software from eight to nine

Educate users on hardware and software procedures

Checking the backups from the Tri-Community EMS Server using ARCserve Manager

Supporting a windows environment at Tri-Community EMS Using a Domain Controller

Creating Queries in Access for the QuickTrip software at Tri-Community EMS

North Hills School District

Support Technician

May 2008 to May 2009

Responsible for Hardware & Software support in a Microsoft Windows environment

Responsible for providing support for Active Directory infrastructure.

Manage the imaging of new PC’s & Laptops and network configuration.

Provide Desktop support for all PC’s & Laptops and performing updates & upgrades.

Responsible for the installation of both network and shared workgroup printers.

Provided daily PC and Network problem resolution.

I have very strong troubleshooting and problem solving skills.

Strong working knowledge of Windows based Desktop/Laptop hardware and experience supporting Active Directory, Microsoft Exchange/Outlook and MS-Office in a networked environment.

84 Lumber

Hardware / Software Analyst

April 2007 to February 2008

Manage the installation of new servers, PC’s and terminals in 84 Lumber retail stores

Responsible for the installation of Cisco routers and switches.

Support the installation of VoIP Desktop Phones & VoIP Troubleshooting

Responsible for hardware upgrades of both Windows and Unix based servers

Manage the installing data & voice networks in retail stores

Responsible for the cable plant of new and upgraded stores by pulling new CAT5 wiring to support both data & voice networks.

Responsible for desktop support, troubleshooting & repair of other store equipment such as scanners, credit card swipes & printers.

Responsible for the installation of both network and shared workgroup printers.

Land American OneStop, Pittsburgh PA

Customer Service

August 2005 to April 2007

Responsible for the Design of Consumer Mortgages

Responsible for collecting the signed Mortgages Documents

Created spreadsheets for Consumer Mortgages

Cleared titles

Customer Service

Education

August 2001 – May 2005 - Saint Francis University, Loretto, PA

B.S. - Management Information Systems

August 1997-June 2001 - Bethel Park High School, Bethel Park, PA

High School Diploma

Computer Skills

PC Support - Desktops, Laptops and Servers

Knowledge of Network and Data Communications

Familiarity with using SQL to build databases

Understanding of Novel products (GroupWise, Novel login, Zenworks, Iprint)

Familiarity with Sophos anti virus

Experience with Routing, Switching, VLANS and TCP/IP

Knowledge of DS1, DS3, SONET and telecommunications technologies

The understanding of Microsoft Windows Server 2003

Knowledge of tape backups using ARCserve

Ghosting/ Reimaging

Microsoft Office & Microsoft Operating Systems – Windows XP & Windows 2000

MS Office Suite (Word, Excel, Powerpoint, Access, MS Visio)

E-commerce applications

Project Management

Professional Strengths

Ability to identify and resolve complex issues

Strong troubleshooting and problem solving skills

Ability to handle multiple tasks

Possess good organizational and management knowledge

Goal oriented and ability to work under pressure

Excellent communication and project management skills

Ability to identify and resolve complex issues

Activities / Accomplishments

St. Francis University Mexico Study Abroad Program

Three-year starter at Saint Francis University - Red Flash football, NCAA I-AA Northeast Conference

Member of Saint Francis University MIS Project Management Team (implemented an E-commerce based University Website)

Captain of the Bethel Park High School football team

Member of the Bethel Park High School basketball team

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate