Customer Service Representative
Resume:
Vonetta R. Coleman
Jacksonville, Florida 32277
904-***-****/537-4823
**********@***.***
Career Objective: A professional position as an Assistant Manager that would ultimately lead to positions of increased responsibility.
SUMMARY OF QUALIFICATIONS
Over 5 years of operations, production, supervisory and managerial experience in an entrepreneurial position as owner and proprietor of a small business. Skill sets and abilities include:
Customer Relations/Management/Multi Tasking/Budgeting/Communication/Accounts Payable/Accounts Receivable/Vendor and Contract Administration/Payroll/MS Office Products and Accounting Software/ Marketing and Sales/ Product Presentation/and Pricing
EDUCATION
AA, Florida Community College Jacksonville, -2001
BA, Jones College, Business Administration (Pursuing 3 classes remaining)
Teacher Certification Duval County
WORK EXPERIENCE
Business Owner: Clean as Can Be LLC.
Duties and Responsibilities: Currently managing an account of 5 office properties consisting of over 75,000 square feet and two subordinates. Plan, organize, and implement activities to satisfy personnel, safety, equipment and material requirements for the successful operation of a custodial company. Initiate procedures and supervise practices to ensure ongoing operations. Develop operating budgets, monitor expenditures, control inventory, set goals and objectives and review efficiency of subordinates. Conduct market analysis and sales for the expansion of business.
Accomplishments:
Received several accolades from clients for outstanding customer service
Planned and started a beauty supply business.
Awarded a contract for a 20,000 square feet state owned building as a result of a solid bid and presentation.
EMPLOYMENT HISTORY
ADT Security 2015- Present
Kelly Educational Staffing (Substitute Teacher) 2010-2015
Business Owner “Clean as Can Be” Custodial Company 2003 - Present
Business Owner “Beauty and Bows” Beauty Supply Store 2007- 2008
Student, FCCJ 2000-2002
Customer Service Representative, Washington Mutual Bank 1998- 2000
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