Key Strengths

I am a highly skilled Check Point Professional who is strong in security analysis, global management products, and creative thinking. I a well versed in network engineering work with a specialty in Check Point. I have worked with cisco and Palo both in a variety of environments. I have had to troubleshoot a range of issue from F5 to Splunk. I know these are not Check Point but when looking to find an issue you learn other technologies. And in learning these new technologies I have had to learn a variety of tools to do deep analyst of the traffic. I am well versed in PuTTy, Wireshark, IKEview and other tools of this nature. I am looking to expand my diversity in this field and I am very self motivated. Give me a shout I promise it wont be a waste of your time.

Specialties: Excellent troubleshooting skills when it comes to firewall and management products. Good at managing customer expectations and user experiences. Managing high stress situations with customer outages.

Career Experience

Check Point Technologies 06/2013-Present

Irving, Texas

Diamond Support Engineer

Troubleshooting and problem solving customer environments for the best possible solution for any given problem. Analyzing customer needs for a given product and assessing configuration and usage in their current environment.

Maintained a weekly call with 5 customers to update them on any open issues.

Delivered CCSA and CCSE training up to 2 times a year depending on customer demand

Developed and Maintained build documentation for each customer including what version of hotfix they were currently supporting.

Managed up to 20 tickets per week to meet SLA

Environment: Smart Console, Provider-1, Secure Workspace, Mobile Access, Firewall, URLF, VPN, Radware, PuTTy, Wireshark, IKEview

Check Point Technologies 05/2011-06/2013

Irving, Texas

VPN Product Team Engineer

Troubleshot any and all Check Point VPN products. Provided support to Tier 1 engineers when the problem was outside their knowledge base.

Interfaced with up to 10 different customers per day..

Maintained as many as 15 replication per week depending on customer needs.

Managed up to 40 tickets per week to meet SLA.

Provided 2 training session per year for Check Point Elta's (new hires) Environment: VPN, Mobile Access, SSL network extender, secure workspace, embedded gaia, 1100, 1200, and Check Point GO.

High Sierra Electronics 05/2008-05/2011

Fort Worth, Texas

Field Engineer

Maintained and installed weather warning equipment for the cities of Fort Worth and Grand Prairie.

Managed two separate radio networks for communications between sites.

Installed and calibrated all new equipment, from pressure sensors to rain gauges.

Integrated and maintained network between the two cities to better track weather patterns.

Monitored and maintained each sites computer on a strict maintenance schedule. 1

Environment: Linux, SQL, DataWise

Education

Advanced Associates in Network Administration

ITT Tech, Arlington

GPA:4.0 Graduation 12/2011

Contact Information

Tony Gutierrez – ac2ghq@r.postjobfree.com – 817-***-**** Other Skills

TCP/IP, Check Point, IP subnetting, NAT, IPsec, VPN, HTTP and HTTPS inspection, SNMP, DNS, DHCP, FTP, WinSCP, Microsoft office, proxy, firewall, ospf, bgp, Cisco, LAN, WAN, VMware, MPLS, Anti-virus, Threat Emulation, URL filtering, Anti-bot, Azure, AWS, IDS, IPS, F5, Identity Awareness, Python, bash scripting, SSH, NTP

References

Jim Witt ac2ghq@r.postjobfree.com

469-***-****

Regional Technical Expert

Check Point Software

Mitchell Harrison ac2ghq@r.postjobfree.com 214-***-****

Senior Security Engineer

Booze Allen Hamilton

Chris Silver ac2ghq@r.postjobfree.com 972-***-****

Diamond Support Engineer

Check Point Software

2

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