Customer Service, Microsoft Office, SAS, and R.

Ryan E. Swanson

***** **** **** ****** ********, VA 20176

Cell: 571-***-**** Email: ***************@*****.***

New graduate with Bachelor’s in Economics with a minor in Statistics seeking a challenging position which would allow for growth. Strong educational experience obtained through courses and project work. High energy, service-minded individual that is passionate about his work performance.

Education

Radford University – Radford, VA

Bachelors of Science, Economics (May 2017)

Minor in Statistics

Relevant Coursework

• Introduction to Statistics • Probability and Statistics 1 & 2

• Modern Regression Analysis • Design of Experiments

• Topics in Statistics (R programming course) • Linear Algebra

• Business Analytics Decision Making • Analytic Geometry

Work Experience

Radford University Radford, VA May 2016 – July 2017

Front Desk Clerk

Performed various clerical and customer service duties to support students, staff and visitors

Staffed the reception desk and handled inquiries from students

Performed various clerical and office support duties including maintaining files

Answered phones and provided exceptional customer service for the students, staff, and visitors

Additional Training/Knowledge

Statistics Research on statistics used in the NBA; included table strikes analytics, league analytics, output channels, team analytics, and positive/negative analytics

In-depth knowledge of social media marketing platforms including Twitter, Google+ Facebook, LinkedIn, Instagram, Pinterest, Snapchat, and Periscope

SAS Programming (2 semesters) and R Programming (1 semester)

Microsoft Office (PowerPoint, Word, Excel)

Contact this candidate