Brian A Dent
Bronx, New York 10462
*************@***.***
PERSONAL SUMMARY
I have a good knowledge of IT Hardware and Software packages, and good at resolving issues using proper escalation procedures. In my job at Yeshiva University, I solve problems and took appropriate action to resolve issues that occur in all areas of the Data Center. Right now I am looking for a suitable position with a company that wants to employ a proven and talented Data Center technician/Computer Operator.
CAREER HISTORY
Yeshiva University 08/2000 to 02/2017 New York, New York
Data Center Technician/Computer Operator
I was responsible for maintaining the computer systems and any peripheral devices used in the Data Center.
Duties;
Manage environmental support system such as CRAC, UPS, and Generator Systems
Receiving new computer hardware and setting it up and installing it
Ensuring servers are functional and secure.
Keeping a look out for any error lights.
Ensuring that all networking cables are plugged in correctly.
Monitoring the temperature in the Data Center where the computer servers are stored.
Provide on-site hard-on assistance to the Server Group, Networking Group, and visiting Vendors.
Replace and or swap out defective equipment when necessary.
Provide Server lift support for moving computing equipment.
Provide KVM cabling support.
Monitor Video systems and research video captured events.
Performing minor hardware repairs on computer equipment.
Performing minor installing of new system application and enhancements.
Escalating any critical problems to the on-call engineers.
Participating in performance improvement activities.
Erste Bank 06/1995 to 08/2000 New York, New York
Computer Operator
I was responsible for operation of a midrange (AS400) to mainframe (IBM 390)
Duties;
Responsible for daily start-up and nightly shutdown of mainframe.
Running tests for programmers.
Prioritizing and scheduling daily workloads.
Resolving technical problems with hardware and software issues.
Operating computer consoles and peripheral equipment.
Entering commands (VSE or CICS) to correct errors.
Carrying out preventative maintenance on Computer systems.
Running batch jobs to completion on Computer systems.
Checking printer for output and preparing paper stock.
Maintaining tapes and safe storage of back-up tapes.
KEY SKILLS AND COMPETENCIES
Computer operating
Understanding of basic computer networking.
Strong attention to detail and accuracy
Good record keeping skills.
Willing to work on a shift basis
Personal
Always punctual and on time.
Getting along well with other.
Willing to work extended hours when needed.
ACADEMIC QUALIFICATIONS
Cincinnati Technical Collage (Cincinnati State)
10/1981 to 06/1984 Cincinnati, Ohio
AAS Data Processing and AAS Data Management