Susana Vigil

*** ***** ******, *******, ** *****

209-***-****(C) ac2gg3@r.postjobfree.com

Human Resource Management

Profile

Over 20 years Human Resources experience. Extensive expertise in dealing with employee relations, assessing and building staff leadership, employee training, recruiting, background investigation, strong business acumen and strategic planning. Bilingual, fluent in Spanish, written and oral.

Some specific accomplishments include:

Implemented a regional college recruiting program that grew nationwide

Executed training of all new (promoted and newly hired) to acclimate them to company culture, advise of legal liabilities, union avoidance training, preventing sexual harassment training, among other training programs

Direct various employee relations investigations from hourly associates to Directors of large corporations

Lead Human Resource initiatives during new business startups as well as business shut downs

Assemble and manage Northern Western Region Team which included five HR Managers and 16 sites across five states working with consumer, technology, retail, automotive sectors in highly matrixed organization

Partnered with Operations Management to implement cost saving change management initiatives with a seasoned work force while maintaining low injury rate and low turnover

Professional Experience

Human Resource, SV Consulting June 6, 2016 - present

Managed complex HR agendas with various line managers in several business units starting with coaching managers in dealing with employees in difficult situations to helping them identify key talents within the business units and prepare those individuals with development plans for organic key talent growth

Handled difficult legal situations in various business units and trained managers in the employee relations aspect of their job

Implemented the HR Strategy in close cooperation with line managers and the HR Business Partner located within the business that needed additional assistance

Supported managers in new employee induction and terminations of departing employees

Spoke regularly with top talents and identified new job opportunities for them within the organization

Engaged with different people in management projects in multiple business units

Developed line managers in their leadership and management skills and provided the instant feedback to line managers about their people management practices for an instant learning experience

Human Resource Manager, Dollar Tree Distribution Center, Stockton, Ca Nov 2013- Dec 2015

Provided expertise in areas, which may have legal liabilities, such as handling wage and hour claims, EEOC claims, and OSHA complaints

Identified problems such as employee relation issues; developed plans to effectively address problems and counsel management regarding areas of improvement. These have included FMLA, ADA, FEHA, CFRA and PDL claims that have impact the distribution center from a cost or trend perspective.

Directed recruiting, interviewing, and selection of employees to fill vacant hourly and management positions.

Directed new employee orientation by reviewing company policy and procedure, mission and goals, and safety to foster positive attitude towards company goals.

Provided employee relations support by developing working relationships with hourly associates, management teams and corporate partners.

Provided or obtained necessary training for distribution center hourly associates, Supervisors and Managers.

Susana Vigil

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Regional Human Resource Manager, Classic Party Rentals, Burlingame, Ca Jul 2013- Oct 2013

Recruited for a wide variety of sales, administrative support, supervisory, warehouse and delivery/ installation positions.

Responsible for the employee experience, ranging from a new hire first impressions of Classic through the recruitment process to onboarding and integrated into the business and teams, to ongoing development and advancement throughout an employee’s tenure with the business.

Advised and collaborated with local management on employee and organizational issues, finding tangible resolutions that were aligned with the overall strategies of the business.

Worked alongside local management on staffing plans, training and talent development and succession planning

Assisted management with implementation of safety policies and procedures and in all phases of safety awareness education and training programs.

Area Human Resource Manager, Exel Logistics, Lathrop, CA Mar 2006 – Dec 2012

Knowledgeably instructed training courses such as Sexual Harassment, Building a Positive Work Environment, Conflict Resolution and Behavior-Based Interviewing.

Expertly supervised strategic succession planning, benefit enrollment, recruit orientation & presentations on wage progression.

Thoroughly researched going wage rates in various localities in California, Oregon, Washington, Nevada & Utah and directed Western Region Employee Opinion Survey Implementation & College Recruiting Teams.

Diligently provided customer service & collaboration and maintained comprehensive understanding of business operations, including P&L, Cost Models & communication with clients.

Employee Relations Officer, Golden 1 Credit Union, Sacramento CA Dec 2005 – Mar 2006

Actively oversaw and investigated Human Resource employee relations issues and conflict management.

Assessed employee fit for duty and handled all associate issues at the corporate office and all branches.

Responsible for overseeing recruiting, training and orientation of all hourly staff at the corporate and branch levels

Assistant Human Resource Manager, Cost Plus World Market, Stockton, CA Dec 2003 – Dec 2005

Expertly developed & oversaw Human Resource employee relations initiatives and issued comprehensive suggestions to maintain regulatory compliance.

Knowledgeably assessed employee compensation and ensured positive working relationships with all staff members.

Diligently served as Facilitator to resolve conflicts.

Authoritatively supervised recruiting, including interviews, background checks, training & orientations.

Human Resource Generalist, Zacky Farms LLC, Stockton, CA Oct 2000 – Dec 2003

Skillfully oversaw recruiting & training of union employees, including applications, interviews, drug tests, background checks, orientations and instruction sessions & materials.

Diligently investigated & logged staff grievances and issued recommendations to management regarding acceptable courses of action.

Knowledgeably processed employee payroll & workers’ compensation and functioned in capacity of FMLA Liaison.

Expertly translated company policies into Spanish, oversaw Attendance Tracking System and directed EEOC & Affirmative Action policies.

Education

University of Phoenix

BS – Human Resource Management May 2016

Associate of Arts – Communications Jul 2010

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