ANKIT SHUKLA

ac2gfv@r.postjobfree.com 217-***-****) linkedin.com/in/ankitshukla29

SUMMARY

Having total 4 years of IT experience. During this tenure, I was involved in various stages of software development life cycle including analysis, requirement gathering, design, development, testing & deployment. Overall, I have strong technical knowledge with hands on experience in managerial tasks, excellent analytical capability and proficient interpersonal skills.

Have an interest in obtaining a position in an Information Technology Department that utilizes my problem solving and analytical skills to the mutual benefit of the organization.

EDUCATION

University of Illinois Springfield, IL, US Masters of Science in Management Information Systems. Class of May’2017

CORE QUALIFICATIONS

Strong handle on SFDC and SDLC methodologies.

Hands on experience in analyzing entity relationships and converting to Salesforce custom objects and designing lookup relationships, junction objects, master-detail relationships.

Good knowledge in creating complex field types like Formula Fields, Roll Up Summary Fields, Lookup Relationship Fields.

Consolidated financial data and materials for key leadership meetings

In-depth understanding of data warehousing techniques such as predictive analytics; have knowledge of business intelligence tools.

Experience with SAS to perform data mining techniques such as Association, Linear Regression, Decision Tree, Neural Network and MBR.

Developed process enhancements through automations including Workflow, Approval Processes, and Escalation Rules.

Ability to use analytical expertise to parse and refine requirements into detailed system level requirements or business processes.

Strong problem-solving, analytical abilities and high oral and written communication skills.

TECHNICAL SKILLS

Language: C, C++, C#, HTML, CSS, XML, Microsoft PowerShell, WordPress. Software: Salesforce.com, Informatica, Base SAS E-Miner, Tableau, SSAS, SSIS, MS Office (Word, Excel, Outlook, PowerPoint, Visio, Project), JIRA. Operating Systems: Windows 7, 8, 10, Windows server 2012

Database: SQL server 2008, 2012, 2014.

PROFESSIONAL EXPERIENCE

Cloud Maven Consultancy

USA May’2016 to Present Salesforce Administrator

Maintained the Salesforce implementation to accelerate delivery of innovative, high quality solutions.

Performed data analysis and some data migration.

Experience in designing of Dashboards, reports, Data Validation and various other components as per the client and End User requirements.

Performed user & administration training sessions for clients to utilize Salesforce and respective programs.

Involved in solving Basic and Admin cases raised by end user.

Setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.

Worked closely with Salesforce architects to deliver project scopes on time, on budget, and high-quality deliverables.

Drolia International June’2012 to May’2015

India

Business Analyst/Data Analyst

Engage client to gather software requirements/business rules, and ensure alignment with development teams.

Used requirement elicitation techniques such as brainstorming, document analysis, interface analysis, requirement workshop and survey.

Created user stories based on the requirement and performed the story point estimation for development tasks.

Created Business requirement document(BRD) and facilitated JAD sessions.

Organized and participated in release planning sessions, backlog grooming sessions and provided solution road map for monthly releases.

Created Dataflow diagram, use case diagram and activity diagram using MS Visio.

Developed reporting dashboards and underlying SQL tables for the reports and provided SharePoint client support.

Identify and reconcile errors in client data to ensure accurate business requirements.

Draft and maintain business requirements and align them with functional and technical requirements.

Academic Project

Predictive analysis in retail sector of E-commerce industry Jan’2017 to May’2017

Environment: SAS-E miner, SQL server, Data mining techniques, linear regression, decision tree, Neural network.