Test Cases Quality Assurance

NAM ATIAR RAHMAN

CAREER OBJECTIVE

Seeking a challenging position as a Software Quality Assurance Tester

Relevant Skill & Experience:

Comprehensive in-depth knowledge of the SQA processes, methodology, Documentation

and Full Project Life Cycle. Experience working with Agile Scrum methods in Agile

environment. Familiarity with Agile software development lifecycle blend with Agile scrum and

sprint (iterative and Incremental), UML design documentation.

Having extensive experience in Ad Hoc testing, Exploratory Testing, End to End Testing. Using Ad Hoc testing methodology for testing activities without following any formal test cases in various projects. Also experience using tools call MTM, TFS, Pivotal Tracker, HP QC and QTP for testing purpose.

Comprehensive in-depth knowledge in Web Based application. Recently engaged with a thin client web based application called Receivable 360. An incredible Integrated Receivable solution for the financial sector for aggressive banking

Heavily engaged with the team members, mostly surrounded by QA tester, Scrum Manager, Product Manager, Business Analyst, Application Developers, Database Administrator and department managers to develop, maintain, testing, implement and execute a quality assurance process with in the product lifecycle

Around Six years of experience in Manual/Automated testing & quality assurance of Web based and Client/Server applications in VB.Net, C sharp Java, Oracle environment with SQL Server, Oracle database

Conduct software tests and system tests, including acceptance, ad-hoc, alpha, beta, black box, comparison, compatibility, end-to-end, exploratory, Smoke, functional, incremental, install/uninstall, integration, load, mutation, system, performance, usability, recovery, regression, security, unit, user acceptance testing Extensive experience in User Acceptance testing

Comprehensive in-depth knowledge in Black Box &, manual testing as well as Automated testing

Exchanging data and upgrade store information through Cloud Technology

Strong knowledge of testing on business as well as commercial product oriented Software under different operating systems and platform

Implementation and maintenance of complex tests and automation for products

Using structure and OO methodologies, where applicable to ensure efficient test coverage. Analysis Used Cases, development and execution of software test plan, test design, test case in various phases of testing

Experience in mainframe as well as client/server application developed on C, C++, Visual C++

and VB in front end, Oracle, Ingress 4GL Server and SQL server, Access RDBMS in the back end

Advanced computer skills in Micro Soft operating system such as Windows Millennium, 2000 professional, XP, Windows 7, Windows Server 2003 Microsoft Exchange 2003 as well as UNIX/ Linux and Interactive Web Design (HTML5 & XML). Also have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, and Internet Explorer and other packages such as Power Point, Microsoft Project and so on.

Ability to provide quality delivery in a fast-paced under multi-user and Multi-tasking environment

Highly reliable self-starter, efficient working autonomously as well as in a team setting

Good written and oral English communication and presentation capabilities. Presented several Demo upon related subject matter to exhibit depth of knowledge related matters

Experience in using office communication tools such as Outlook 2016 for day to day communication with the team, invite schedule meeting and other important correspondence. Beside outlook, using Hip chat, AWC and Webex(video conference) for maintaining instance audio and video communication among the team members.

PROFESSIONAL EXPERIENCE:

Deluxe Corporation February 2016 – April 2017

Wausau Financial System (WFS),

Wausau, Wisconsin, USA.

QA Analyst and Tester

Project: Receivable 360

R-360 is an Integrated Account Receivable system a powerful and most efficient solution for the Financial Institute and the Banking organization. RECEIVABLES 360 benefited Financial Organization to accelerate access to working capital & reduce exception across all payments channels. This solution also offers data visualization for clear visibility into investment/working capital decisions and real-time access to payment information for more accurate forecast of cash. Receivable 360 also provide a unique solution and revelation through Lockbox service for the Bank that cut the overhead of the Organization by reducing customer concern. Receivable 360 has several Module such as Dashboard, Receivable summery, Batch Summery, DDA Summery, Exceptions, Search (Payment Search & Advanced Search), Reports, Notification, Admin and Extract Design Manager. Each of the models serve unique financial solution for the entire client with full satisfaction.

Roles and Responsibilities:

Participate in Daily Stand Up. Reporting yesterday’s progress, To-days plan and is there any roadblock that stops as usual progress of work to finish as per given time box. Analysis stories and acceptance criteria, assisting test plan preparation

Use Team Foundation Server (TFS) and Pivotal Tracker to track down over all activities and progress of the team members with in the particular sprint

Create Test Cases through Microsoft Test Management (MTM) 2015 and Executed Test Cases. Validate result by executing SQL queries to R 360 Database as per requirement

Performing Functional test, Ad Hoc testing, Exploratory test, Smoke test, System test, End to End testing, Regression testing and reported numerous bugs.

Managed excellent relationship with development team and never had any conflict or bad experience that may create unnecessary roadblock.

Volunteered to take extra load when team needed to keep the project on delivery on time.

Perform some of the portion of the web base testing through Soup UI. Create Test Suite, Test Case and Assertion and validate the functionality.

Regularly participate in Planning and grooming session for the backlog stories and pointing them by applying vote after critical analysis

Always using Pivotal Tracker to track the task that assign and overall progress of work for the team for the current sprint. Also report and store the bug in the Pivotal Tracker for future use.

Use initiatives to improve overall Quality Assurance process that produce a great impact within the team.

Performed User Acceptance Testing (UTA) under changed cases/scenarios.

SQL queries were extensively used to verify the various kind of data accuracy and data validation in between various legacy modules of Receivable 360.

Environment: Front end Database SQL Server 12.0 and SQL Server 12.0 in the back end, OS as Windows Server 2012. Also Microsoft Team Foundation Server (TFS) and Microsoft Test Manager (MTM), MS-Word, MS-Excel, Online Browsers: - Internet Explorer, Firefox and Chromo.

Banzai Solutions Inc December 2013 – August 2015

Toronto, Canada

QA Tester/Analyst

Project: Medical Gate (Medical Billings, Patients Appointments, Doctor’s Referrals, Patients Records)

Overview: Medical Gate is a Medical Billing Software, Medical Office Software and Medical Practice Management Software developed by Med Sites. Medical Gate offers an easy to use Windows interface featuring an integration of Medical Billing, Appointment Scheduling, Patient Record, track Receivable, Manage Expenses and generate customized reports. Medical Gate is a Multi-User Medical Billing Software for Physicians that contain all the Billing, Clinical, and operational elements of a successful running Medical Office.

Roles and Responsibilities:

Involved in requirements documents analysis, assisting test plan preparation, set up test environment, collecting test

Data and test procedures deriving from the requirements.

Test Execution: installation test, functional test and System test and reported numerous bugs.

Applied techniques: Equivalence Partition/Boundary Value Analysis, Decision Table, State Transition

Performing Functional test, Ad Hoc testing, Exploratory test, Smoke test, End to End testing System test, Regression testing round the clock

Excelled in finding, documenting and reporting bugs utilizing defect management tool: HPQC and QTP.

Applied risk analysis techniques, root cause analysis tools and techniques, incident management process.

Managed excellent relationship with development team and never had any conflict or bad experience.

Volunteered to take extra load when team needed to keep the project on delivery on time.

Took initiatives to improve overall Quality Assurance process and had great impact in the organization.

Gained experience on project performance monitoring and status reporting.

Consistently recognized for excellent problem-solving and analytical skills by co-workers and project managers.

Generated Reports for each Test Sets and exported reports into the HTML format.

Prepared Test execution Summary “Bar Chart” graph for each Test sets that executed and exported the reports into the Word format.

Performed User Acceptance Testing (UTA) under changed cases/scenarios.

SQL queries were extensively used to verify the various kind of data accuracy in between various legacy modules and also verify the transaction of data in between front end and back end processes.

Environment: Front end SQL Server 8.0 and in the back end, OS as Windows Server 2008. Also HP QC & QTP, MS-Word, MS-Excel, Online Browsers: - Internet Explorer

Centennial College Diploma in Health Informatics September 2012-November 2013

Toronto, Ontario. Canada Participated in a course on Health Informatics

System

Client: BRAC Bangladesh (Part-Time) August 2010 – May 2011

QA Engineer (Consultant)

Overview: Women Rehabilitation projects are one of the renowned project in Bangladesh funded by BRAC to help the low income family of pregnant breastfeeding infant and child category. And the Project which develops to monitor the entire activities calls RMP (Rehabilitation Monitoring Project). RMP system is used to enter the client information base on their income and category determined their eligibility and kind of RMP Check. The software has several modules which are closely interred related to produce a solid output structure. Also used different testing tools to test some of the packages those need to be forecast over the website for more publicity, nationwide.

Roles and Responsibilities:

Writing system test plans, test case, execute test cases and, test report for different modules

Performed function an non-functional testing, system testing, performance testing

Engaged with both manual and automated testing methodology.

Created automated script using Win Runner to carryout Regression testing.

Manage defect and enhanced request by Test Director

Took part in synchronized and non-synchronized User Acceptance Tests (UAT),

that are done round the clock.

Use Online automated bug-tracking system for creating error files

Tracking and reporting of new bugs.

Regression testing is performed after every bug fixing and system change.

Performed automation testing by using HP QC, HP & QTP for reaching project dead line at the earliest.

Make sure that everything goes by the SQA guideline during testing life cycle.

Environment: Front end SQL Server 7.0 and Oracle CCB in the back end, OS as Unix Operating. Also HP QC & QTP, MS-Word, MS-Excel, Online Browsers: - Internet Explorer

Herzing College Diploma in Network Administration (October 2007-December 2009)

Toronto, Ontario. Canada Participated in a course on Network

Administration System

Client: OBJECT-DATA Inc. June 2005–July 2007

Plainsboro, New Jersey, USA

Worked as a consultant in a Quality Assurance team of Object Data Inc. With-in that time I participated in different project works as a QA Tester and QA Analyst which is as follows:

I.)CONVERGYS System (World Wide Cellular Billing System Company), Sanford, Florida, USA.

Software Quality Assurance Analyst

Overview: Worked as a QA Analyst in a team call standard World Wide Cellular Billing System group. Engaged with testing in-house developed software were consisted of various kinds of modules and sub system for Sprint & AT&T. The software entirely manipulates the customer’s billing system. The system developed in C programming language running under Mainframe environment associated with HP Server. UNIX was the operating system while Oracle running as the backend database to support the major components of customer billing information.

Roles and Responsibilities:

Various kinds of Front-End functionality testing, validation and Regression testing.

Engaged with various kind of front end data interaction with the back end Mainframe & AS400 system

Analyze and prepare test data from different database with customer and email info.

Document Data Flow/Technical Diagram, Test Plan, Test Spec.

Set up testing environment for verification of Usages and prepared test document

Design, Develop and Execute Functional test cases for web apps and customer databases,

web and win services on both Java and Microsoft Platform.

Identify, automate Regression test cases using QTP on in house Framework.

Bug reports were created after 1st cycle of testing. Regression testing was performed after fixing error and enhancement of the different modules by the developer.

Environment: Unix Operating and AS400, 2000Server, C, and C++ SQL Server 7.0 / Oracle CCB and HTML.

II) AMDOCS (World Wide Cellular Billing System Company), Champagne, Illinois, USA.

Overview: Worked as a QA Tester in a team for standard World Wide Cellular Billing System Software Testing. Engaged with a software system called TRIS+ a Telecommunications Records and Information system consist of various kinds of modules. The system developed in C & C++ programming language running under Mainframe environment associated with HP Server. UNIX was the operating system while Ingress a 4 GL was the backend database run to support the major components of the software as well as store customer and billing information.

Roles and Responsibilities:

Various kinds of Front-End functionality testing and validation testing. Also engaged with various kind of interaction with the Mainframe computing system.

Prepared software test plan, test design and test set

Analysis Use Cases, development and execution of test cases in various phases of testing

Promote Test Management Methodologies within different business units of the Amdocs Legacy system.

Involved in setting up test environment for various kind of testing.

Performing Functional test, Ad Hoc testing, Exploratory test, Smoke test, System test, data validation testing and reported numerous bugs.

Regression testing was performed after fixing error and enhancement of different modules of the software and also Regression testing performed after every bug fixing and system change

Retesting followed up after each regression testing performed for different legacy application.

Participated in several meeting and prepared good number of presentations regarding the steps to achieve the final test results.

SQL queries were extensively used to verify the data accuracy in between various legacy modules and also verify the transaction of data in between front end and back end processes.

Analysis usages and air time used by the customers recorded them and applied them in different SQL quarries verified data synchronizations between front end and the backend server.

Verify Performance test results to ensure execution is as par Production scaling with the ensemble group.

Environment: UNIX and AS 400, Windows C# and C++, Visual Basic 6.0, SQL Server 7.0 / Ingress 4 GL,

WinRunner and Load Runner, HTML.

Celestica Inc. USA June 2002–October 2004

Software Testing Engineer (Consultant In a E commerce Web base Application)

Overview: Worked as a Software QA engineer for the e-commerce site that would provide business facilities through integration of three different strategic partners in a business-to-business environment. The basic purpose of this Web base application was to generate revenue for the partners. The web application was able to keep track of sales, customer care and supplies for Medsite.Com through different production servers in windows environment.

Roles and Responsibilities:

Develop system test plans, system test case, and execute test cases for several subsystems.

Execute Functional testing, system testing, transaction, and egression testing on the basis

of the system requirement. Write UATs under changed cases/scenarios.

Take part in synchronized and non-synchronized User Accepting Testing that are done round the clock.

Performed functional testing of the enter web application to prove its consistency among the several different

web pages.

Use Online automated bug-tracking system for creating error files, tracking and reporting of new bugs.

Participate in walk through and review design documents in different stages of SDLC.

Make sure that everything goes by the SQA guideline during software life cycle testing.

Environment: Windows NT 4.0, Server 2000, Windows XP, C# and Java, Visual Basic 6.0, SQL Server 7.0,

Win Runner 5.0, MS-Excel, Online Browsers: - Internet Explorer

Martin Container, Wilmington, CA October 2000–December 2001

IT specialist/Software Tester (Consultant)

Overview: Worked as a Software QA Analyst/GUI Developer for this container business to provide full-scale automation on A/R, A/P, G/L and its monthly billing on rentals. The project would help the accounting department to keep track of day to day sales, lease and rentals of the containers. It would generate the invoices/billing statements for different transactions. The program would also set up link between Sales and Accounting Department. Part of the project would help converting Data through ODBC from different databases and MS-Excel, Lotus 1-2-3 Spreadsheets.

Roles and Responsibilities:

Participate in system require analysis. Develop system test plans, test set, test environment and RT matrix

Create system test case, and execute test cases for several subsystems on the basis of SOW and FSD.

Involve in unit testing, integration testing, system testing, transaction testing and regression testing.

Take part in synchronized and non-synchronized User Acceptance Testing (UTA), that are done

round the clock.

Perform System Testing using test on production servers, e-mail, printer and other networking devices.

Use automated bug-tracking system for creating error files, tracking and reporting of new bugs.

Regression testing is performed after every bug fixing and system change.

Use automated bug-tracking system for creating error files, tracking and reporting of new bugs.

Participate in walk through and review design documents in different stages of SDLC.

Make sure that everything goes by the SQA guideline during life cycle testing.

Environment: Windows NT, MS Access, Visual Basic 6.0

Client: Syndesa Ltd October1999 – September 2000

Core-Commerce Inc. USA. Georgia, Atlanta

QA Analyst of an entire web based application

Overview: Worked as a Software Quality Assurance analyst and tester in a team for standard web base application testing. Engaged with the software system called Core Commerce, a Business to business oriented web base software solution consist of various modules such as Product search catalogue, RMA search catalogue, Customers Order part, Shipment Location, Payment category etc. The system was developed by Java ++ and running on Windows NT / Unix environment while Oracle and Oracle Internet Directory (OID) were the backend databases to support the major components and stored information system.

Roles and Responsibilities:

Analysis and design system requirement, Participated in test plan, test set, test design, extract test data

Write Test Approach and Product Implementation Approach.

Involved in setting up test environment, Developed test cases, testing needs and system test matrix and also executed those test cases manually during system test cycle.

Performed various kinds of functionality test and performance tests and system integration testing

Performed regression testing after fixing each error and each enhancement of the different modules

Also participated in different JAD meeting regarding progress of test and participated in various kinds of presentations regarding the steps to achieve the final test results.

Environment: Windows NT, RedHat Linux, Visual Basic 5.0, Enterprise Java Beans, JDK 1.2.2, Jbuilder 3.0,

SQL Server 7.0 / Oracle Enterprise version, WinRunner and Load Runner, HTML.

Client: Temple Eye Physician and Hospital, March 1998–September 1999

Newhaven, Connecticut. USA

Worked as a Programmer to design and create the template and document by using triggers and Macros as per doctor’s requirement by using the NextGen R a powerful, computerised patient record management system under Windows NT/Unix environment. Created and designed various templates to restore and retrieve patient information and data for future needs.

Roles and Responsibilities:

Developed test plan and executed test cases of the application as per technical specifications.

Responsible to create various documents by using macros to get all the necessary information about the patients. This application had been tested manually and by using various testing Methodology. SQL Queries extensively used to interact with the back end database.

Participated in giving presentations regarding the steps to achieve the final test results.

Environment: Windows NT, NEXTGEN Customised patient record oriented software

Clint: Dictaphone Corporation September 1998-February 1999

Stratford, Connecticut USA. As a SQA Engineer

Was a Member of a team in Integrated Health Services in Dictaphone Corporation for standard software testing. The software known as Continuous Speech Recognition (CSR) consists of various modules such as speech recognition, text correction, uploading to NT Server for furthers modification. The System was developed by Visual C++ and running under both UNIX and Windows NT environment where ACCESS 97 was the back end database to store resultant information.

Roles and Responsibilities:

Developed testing needs, testing strategy, testing plans and system test cases. Executed those test Cases manually. Used automated error tracking system for error tracking and error reporting.

During system test cycle the functionality, transaction, GUI testing & performance testing User Acceptance Testing (UAT) were performed by using Microsoft Visual Test for simulation virtual user.

Environment: UNIX, AS400, Windows NT, Visual C++, Access Data Base system, Visual Test & manual testing tool.

POFESSIONAL DEVELOPMENT

Recently doing a diploma course on health Informatics system at Centennial College Toronto. Covering some IT related course, such as MS Visual Studio C+, Relational Database (MS Access), Software Engineering, Web Design, Objet Oriented Software Engineering, Advance Database (Oracle) and UNIX.

Attended eight weeks course on QA and Software Testing Analyst at IIBS (Innovations in Business Solution Inc.) in Toronto.

Participated in four weeks training on diversified field of Quality Assurance, emphasis on following: preparations and execution of the test cases from business and technical specifications.

Testing different functionality of Software including performance test, stress regression test etc.

File and record uploading from workstation to various NT Servers using TCP/IP and NETBEUI protocol.

Extensively executed SQL on ACCESS 97 tables in order to view successful transaction of data.

Participated in another four weeks training on Win Runner, a Windows based automated test tool and Test Director.

EDUCATION:

Centennial College Diploma in Health Informatics (September 2012-November 2013)

Toronto, Ontario. Canada

Herzing College Diploma in Network Administration (October 2007-December 2009)

Toronto, Ontario. Canada

University of New Haven MS in Computer & Information Science

Newhaven, Connecticut, USA

University of Rajshahi, MS in Physics, Bangladesh.

REFERENCES: Provided upon request

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