Customer Service
Resume:
Canton, Ohio, *****
s *********@*****.***
Sean Wood
Work Experience
Ameridial, North Canton, OH
Customer Service Representative
August 2011 - Present
• Confer with customers by telephone to provide information about their plan, claims and financial payments
• Enter documentation of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Refer unresolved customer grievances
to designated departments for further investigation. Swifty Gas & Oil, Columbus, OH
Assistant Manager/Attendant
February 2009 - April 2011
• Work face to face with customers
• Handle large amounts of cash
• Sell our services and products
• Help resolve customer issues/complaints
• Make sure all customers are taken care of in a timely manner Education
Tuslaw High School
High School Diploma, 1994
Additional Skills
Computer
Phone Lines
Microsoft word and excel
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