Sales C
Resume:
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Cell: ( 402-*-**-****
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Natalie M ariscal - B ilingual c ustomer s ervice r epresentative SKILLS
Fluent i n S panish, I nternet, Q uickbooks, D ata E ntry, M icrosoft W ord, O ffice, S AP, A ccess, M AS, Outlook, P owerpoint a nd E xcel
EXPERIENCE
Keeler & A ssociates B ilingual C ustomer S ervice A ssistant 2209 1 st A ve P lattsmouth, N E 6 8048 02/2017 - 0 8/2017
● Answers i nbound c alls a nd m ake f ollow u p c alls t o e mployees f rom d ifferent c ompanies
● Presents t o c andidates h ow t he i nsurance b enefit p rogram w orks
● Assists f iling c laims a nd c laim f ollow u ps
● Enrolls e mployees i n c ore a nd u psell v oluntary b enefits t hat e mployeer o pted t o o ffered York N ews T imes N ewspaper ( BH M edia) S ales a nd M arketing A ccount R epresentative 327 N . P latte A ve Y ork,NE. 6 8476
03/2016 - 0 2/2017
● Located and contacted potential clients to offer advertising and digital services that Berkshire H athaway M edia o ffered
● Provided clients with estimates of the costs of advertising, products, appropriate sizes and f ormats a nd s ervices
● Processed a ll c orrespondence a nd p aperwork r elated t o a ccounts ( past d ue e tc.)
● Delivered a dvertising o r i llustration p roofs t o c lients f or a pproval
● Prepared promotional plans, sales literature, media kits, and sales contracts to new and existing c lients
● Recommended to clients how specific types of advertising will help promote their products o r s ervices i n t he m ost e ffective w ay p ossible t o p romote b usiness Dalyn E nterprise - A dministrative A ssistant, S hipping C oordinator - C ontract 446 L incoln S t, B radshaw, N E 6 8319
June 2 015 - O ctober 2 015
● Performed d ata e ntry
● Answered i nbound c alls
● Assisted c ompany o wner w ith d aily t asks
● Take a ll i ncoming c ustomer o rders a nd q uotes r equests
● Process a ll a ccount r eceivable a nd p ayables
● Collected p ast d ue p ayments
● Processed a ll s hipments a nd s hipping d ocuments v ia U PS o r L TL Americana C ompanies I nc. - C ustomer S ervice, M aintenance D river S upport- C ontract 2625 D eer P ark B lvd. O maha, N E 6 8105
10/2014 - 0 2/2015
● Assisted c ompany d irectors & M aintenance S upervisors w ith d aily t asks
● Data e ntry f or r equired m onthly r eports
● Answered i nbound c alls
● Resolved p roduct o r s ervice i ssues b y c larifying t he c ustomer's c omplaint
● Determined t he c ause o f t he p roblem
● Selected a nd e xplained t he b est s olution t o s olve t he p roblem
● Expedited c orrection o r a djustment
● Followed u p t o e nsure r esolution a nd s atisfaction Elster A merican M eter - I nternational B ilingual C ustomer S ervice R epresentative 2221 I ndustrial R oad N ebraska C ity, N E 6 8410 10/31/2006 - 1 0/3/2014
● Assisted Inter Company international regional sales managers by working to closely to, promoted a nd m aintained p ositive c ustomer r elationships
● Goodwill i n t he a rea o f p roduct s ervices
● Processed c ustomer o rder, o rder r ecording, t racking, e xpedition
● Completed order deliveries following all requirements by customers and their countries regulations
● Processed c ustomer i ssues o r c oncerns w ith p rompt s olutions
● Charged c redit c ards f or a ll s hipped o rders v ia v irtual m erchant Americana C ompanies I nc. - A dministrative A ssistant, B ilingual C ustomer S ervice 415 B urnett S henandoah, I A 5 1601
5 /24/2001 - 7 /30/2006
● Assisted company vice president and supervisor with daily tasks and corporate contacts, answered a ll s ales
● Assisted w ith s tore m aintenance c alls
● Processed sales orders, watch orders from start to finish that they are completed in a timely m anner
● Mailed b rochures t o c ustomers m onthly
● Zetafax a nd m aintain c urrent c ustomer l ist
● Data e ntry
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