Anita S. Kedzior

**** ******** *****

Schaumburg, Illinois 60194

Cell# 847-***-****

ac2fwd@r.postjobfree.com

Summary

My goal is to find a position that will best utilize my skills, experience and personality. I have invaluable experience working in the business world for last 25 years. I have worked for dynamic companies in several industries as a Sales Coordinator, Executive Assistant and most recently as an Account Specialist in Banking. I am personable, driven, dependable and organized. Although I also enjoy being part of a team, I can also work well independently. I’m proficient in computer and other office technologies and have great customer service skills.

Experience

BMO Harris Bank, Naperville, IL – November 2009 to present

Account Specialist II / Collections – December 2012 to present

Collections representative in a call center with a large volume of incoming and outgoing calls daily

Account specialist for automobile, credit building and mortgage loans; credit card and checking accounts

Process payments/research accounts to resolve delinquency and other account related issues

Processed mail merge of letters in Excel for customers with overdrawn checking accounts

Trained several temporary employees for department processes; heavy contact with branch personnel

Receives monthly bonuses that are earned from high quality scores on graded calls

Executive Assistant - November 2009 to December 2012

Provided administrative support to the Vice President and Foreclosure/Loss Mitigation Specialists in the Consumer Loan Center/Collections department

Researched loan information for all legal documents and distributed to appropriate department

Responsible for monthly write down loss report by updating 90-160 property values

Communicated with attorney firms for status of loans; heavy title and appraisal ordering for thousands of properties (residential and commercial) in foreclosure or short sale status

Processed check requests, invoices, suspension letters; photocopying, scanning and other administrative support as needed

EA Logistics, Bensenville, IL – November 2006 to November 2008

Executive Assistant / Sales Coordinator

Provided executive-level support to the President, Sales Director, Operations Manager and entire sales team

Compiled daily, weekly, and monthly sales reports using specialized charts and spreadsheets

Managed many aspects of the company's day-to-day office operations including record-keeping, greeting visitors, mailings, ordering all office supplies and maintaining office equipment

Interacted with the managers, vendors and staff on multiple aspects of the business

Organized special events and booked heavy travel arrangements

Acted as account administrator for two industry specific software programs

Co-managed a “Green” environment with recycling program and processing of carbon offset receipts for ground transportation customers

Awarded yearly bonus for excellence in job performance

Avalon Risk Management, Inc., Elk Grove Village, IL – September 2005 to October 2006=Executive Assistant

Assisted the President, Vice President, and Director of Human Resources

Organized special events, meetings and conference calls; made extensive travel arrangements

Processed External Producer/Agent applications and contracts

Prepared correspondence such as contracts, mail merges, legal documents, itineraries and staff memos

Created and edited spreadsheets, presentations, training manuals and special reports

Maintained an extensive client database in MS Access

Assisted the Underwriting Manager in MGA division specializing in Trucker’s Insurance

Mailed policy renewal notices and submitted federal and state filings

AAR Corporation, Wood Dale, IL – September 2004 to August 2005

Senior Administrative Assistant- Corporate Row/Sales Division

Assisted several Vice Presidents including VP of Aircraft Sales & Leasing

Prepared correspondence such as service agreements, expense reports, check requests

letters, presentations and memos

Organized large meetings, conference calls; booked domestic and international travel

Screened all calls for company executives and provided back-up coverage for the CFO & CEO

Interfaced with many clients, vendors and staff worldwide

Received yearly bonus for excellence in job performance

Ernst & Young LLP, Chicago, IL – January 2001 to August 2004

Executive Assistant

Assisted 16 Senior Level Executives specializing in State Taxes and Technology Security Risk Services

Provided on-site assistance for clients at Northwestern Hospital for an internship enrollment program

Prepared correspondence including engagement letters, mail merges, tax documents, memos, presentations, specialized reports, expense reports and spreadsheets

Organized domestic and international travel arrangements

Managed Partner’s calendar and scheduled meetings and conference calls

Submitted check requests/invoices and CPE credit information for processing

Computer/Office Skills

Proficient in MS Office (Microsoft Word, Excel, PowerPoint, Outlook), Hummingbird, Aspect Dialer, MLS, TSYS I/II, Quickremit, Speedpay, Cargowise, Shiptrax. Familiar with Lotus Notes and TimeSlips. Some experience with MS Access, Oden, Skyline, Reason and ProTools software. Typing speed of 50 WPM. Very experienced with most office equipment.

Education

Studied Fine Arts Columbia College Chicago, IL 1983-84

Secretarial Classes Harold Washington City College Chicago, IL 1985-86

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