** ********* *****. **********, ** L*R *J* PHONE 647-***-**** • E-MAIL ac2fut@r.postjobfree.com
SYDNEY ROBERTS
SUMMARY
Effective communicator (verbal and written) with excellent interpersonal skills.
Works well with others, excellent team player.
Experience in event planning and management, while building effective and beneficial partnerships both internal and external.
Strong leadership qualities and the desire to apply them in a dynamic business environment.
Creative analytical thinker and problem solver, self-driven and able to work in a fast pace environment.
Highly confident in creating, communicating, and maintaining all popular social media platforms.
Knowledgeable in all MS Office programs, Photoshop, Final Cut Pro, and web design (WordPress).
EDUCATION
Bachelor of Arts (Honors), Film & Media and Geography Sept 2013-December 2017
Queen’s University, Kingston, Ontario
Media Studies Certificate, Film & Media Department Sept 2016-Present
Queen’s University, Kingston, Ontario
Employment Relations Certificate, Industrial Relations Department Sept 2016-Present
Queen’s University, Kingston, Ontario
WORK EXPERIENCE
Stages Nightclub, Kingston Ontario August 2017-Present
Social Media and Events Coordinator
Tasked with leading social media campaigns that creatively promoted the establishment.
Establishing, building, and managing a digital relationship between Stages and the community.
Creating and curating visual content and creative captions on Instagram and Facebook.
Worked with two other Events Coordinators to promote, schedule, and organize events for Queen’s University groups where proceeds from event and drink ticket sales raise over $500,000 for various charities annually.
Royal Bank of Canada, Learning & Development May 2017-August 2017
Employee Experience Project Coordinator
Effectively apply organization skills toward facilitating efficient project execution through document management, and marketing-communications plans, with a strong focus on delivering high-value projects with quality standards.
Planned, coordinated, and facilitated meetings with various project groups while taking minutes.
Planned internal events such as town halls, team building sessions, and workshops.
Worked closely with my small team to manage internal product launches such as the upcoming feedback app and promotion using various internal platforms (i.e. RBC Connect).
Simultaneously filled in for the VP of Learning & Development’s executive assistant for 2 weeks.
Royal Bank of Canada, Technology & Operations May 2016-August 2016
Quality Assurance Analyst May 2015-August 2015
Gained a high-level understanding of project requirements, best-practice as well as industry-standard Quality Assurance methodology.
Created, updated, and maintained the teams’ SharePoint and Connect social media pages.
Ensure projects maintained their delivery schedule as they passed through multiple testing environments such as IST, SDF, and UAT with a consistent focus on deliverables to the business unit.
Royal Bank of Canada, Technology & Operations May 2014-August 2014
Move Champion
Assisted in the planning and execution of a 1200 person move to a new building location with strong communication through reporting and maintaining information between the business and outside vendors. Applying organizational change management skills.
Oversaw and provided quality assurance for the gathering and population of resources and asset information related to the move by maintaining Excel reports to satisfy business requirements.
Created an Excel pivot table report used to audit and uphold the internal Retail Applications website employing critical thinking in order to ease the current control measures in place.
Craigleith Ski Club, Collingwood Ontario December 2012-March 2017
Level 2 Seasonal Snowboard Instructor
Taught a variety of age groups, personalities and skill levels (beginner to advanced riders).
Abided by the Alpine Responsibility Code and the Craigleith Code of Conduct to maintain a safe environment for all students, snow school employees, Craigleith members, and guests.
Created lesson plans which helped students achieve their riding goals and advance their skills.
Kept up snow school moral by staying positive no matter the conditions.
Private Swim Instructor May 2013-August 2013
Unionville, Ontario
Taught weekly one-on-one lessons to a physically disabled child with the goal of getting her from non- swimmer to advanced swimmer by the end of the summer.
Required to physically lift child in and out of the water, and create innovative teaching techniques and lessons tailored to the individual needs of the student.
QUALIFICATIONS AND SKILLS
Standard First Aid with CPR-C (National Lifesaving Society) Scheduled for recert November 2017
Smart Serve Certification (Alcohol and Gaming Commission) November 2013
Level 2 Snowboard Instructor (CASI) December 2012
PROTON Food Safety Certificate (York Region) November 2012
2 Year Student Leadership Program (YMCA Wanakita) July 2011
VOLUNTEER EXPERIENCE
Blue Water Day July 2016
Royal Bank of Canada, Toronto, Ontario
Volunteered to supervise the event site and help run activities with participants who wanted to make a difference and promoted the event on various social media sites (internal and external).
RBC Ride to Conquer Cancer May 2015-June 2016
Royal Bank of Canada, Toronto, Ontario
Increased cancer research donations by $2000 by using interpersonal skills to develop rapport with the public, inform them of the objectives of the fundraiser and persuading them to donate.
Organized multiple events to raise money for the RBC Ride Team including, a co-op networking event, samosa sale, raffle events.
Environmental “Sunship Earth” Program September 2011
Camp YMCA Wanakita, Haliburton, Ontario
Volunteered as a counselor for inner-city schools to come and complete a 5 day program focused on the environment and various nature activities, including hiking, fire building, swimming, and animal tracking.
Haliburton Highland Games July 2011
Camp YMCA Wanakita, Haliburton, Ontario
Organized and supervised children’s activities to support and give back to the Haliburton community.
ACHIEVEMENTS
Nominated: Student of the Term August 2017
Royal Bank of Canada, Toronto, Ontario
Most Spirit Award March 2014
Craigleith Ski Club, Collingwood, Ontario
Rookie Instructor of the Year March 2012
Craigleith Ski Club, Collingwood, Ontario
REFERENCES AVAILABLE UPON REQUEST