Heidi Wissing

**** ****** ** *** ****

Mt Pleasant,SC

29464

843-***-****

ac2frs@r.postjobfree.com

Professional Summary

International licensed pharmacist in South Carolina and Oregon with Bachelor of Science degree majoring in Pharmacy and fourteen years of experience providing excellent pharmacy services in a retail setting, thirteen of those years being in pharmacy management.

Outstanding interpersonal skills with a track record of offering excellent customer service, developing solid, loyal, long-standing relationships with patients.

Dedicated to providing exceptional patient care with fast and accurate medication dispensing.

A respected leader, with a history of managing diverse teams, developing and retaining staff leading to positive sales performance.

Experienced immunizer, reaching out to the community and offering vaccination clinics in a variety of settings. Familiar with MTM programs and billing for such services.

Managed an onsite pharmacy in a medical setting in Cape Town South Africa for three years. Worked closely with providers to establish formularies and assist in clinical trials.

WORK EXPERIENCE

Pharmacy Manager, 2007-present

Rite Aid Pharmacy, Oregon and South Carolina

Manage ancillary staff in fulfilling from 1200-1800 prescriptions weekly. Consult with physicians and patients with respect to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescription and OTC medications.

Dispense prescriptions, and maintain accurate patient records. Interact with HMOs and other insurance providers concerning billing/reimbursement issues. Keep abreast of new developments within the pharmaceutical industry.

Responsible for recruitment, training and scheduling of ancillary staff, managing payroll and achieving pharmacy goals and initiatives.

Key Contributions:

Improved work flow and recruited talented staff resulting in consistent prescription growth in all stores managed.

Nominated by customers as Favorite Pharmacist of the Year for 6 years.

Introduced a delivery service that resulted in increased script count by 80 scripts/month.

Developed relationships with local assisted living facilities which contributed to increased script count and referral business.

Improved morale of coworkers by rewarding good work performance, leading by example and teaching them how to handle conflict situations.

Pharmacy Manager, 01/2003-10/2006

Clicks Pharmacy, Parklands, Cape Town, South Africa

Responsible for the entire management of the pharmacy from recruitment to product sourcing to training, customer service and the duties of a pharmacist in South Africa.

Key Contributions:

This was a new pharmacy. Opened the store, recruited staff and exceeded sales targets for the 3 years that I managed the store.

Pharmacy was in a clinic setting. Established relationships with local providers in the clinic, allowing for streamlined product selection and better profitability.

Worked with providers to establish formularies based on Evidence Based Medicine and latest clinical data.

Regional Sales Manager 10/1997-01/2003

Aventis Pharma & Pfizer Laboratories

Responsible for managing sales teams for both pharmaceutical companies in Cape Town and Durban respectively. Teams ranged from six to twelve individuals and products from a variety of disease states over the years for example, Zithromax, Zoloft, Diflucan, Aricept and Viagra. Responsible for achieving sales targets, recruiting and mentoring staff, executing marketing strategy and developing some promotional plans too.

EDUCATION AND LICENSES

09/08/2016 SC – Licensed Pharmacist with SC Board of Pharmacy #36849

09/27/2007 OR -- Licensed Pharmacist with the Oregon Board of Pharmacy - #11151

In Good Standing with the Oregon and South Carolina Boards of Pharmacy

Certified Immunizing Pharmacist and CPR Certified

Comprehensive Contraceptive Education and Training for Prescribing Pharmacists

FPGEE Certificate 5/25/2006

Advanced Diabetes Certification 2002

1993 University of Natal (Durban) South Africa

Bachelor of Science (Pharm) Degree

Thesis in “Management of Medications in the Elderly”

SKILLS

Adapt to change quickly.

Goal orientated

Committed to customer care.

Lateral thinker

Able to work under pressure.

Urgency in completing tasks.

Excellent Problem- Solving skills

HIPAA trained.

Inventory management.

Patient counseling.

Immunization certified.

CPR certification.

Staff recruitment, training and performance management

ADDITIONAL INFORMATION

Skilled public speaker, having presented at multiple pharmaceutical training and promotional events.

Training staff on medication mode of action, side effects and drug interactions

Training staff on interpersonal relationships

Introducing key note speakers

Student Pharmacy council chairperson in 1992

Volunteer with Hospice of Charleston

Member of the Association of Consultant Pharmacists

Currently pursing Certified Geriatric Pharmacist certification.

References available on request

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