Customer Service Data Entry
Resume:
Theresa Smith
Chester, Pa **013
ac2frh@r.postjobfree.com
Objective:
To obtain an administrative position that will utilize my Customer Service, Data Entry, and Document imaging skills.
Profile:
Compassionate and experienced Customer Service representative
Knowledge of HIPPA regulations, medical terminology, and medical coding
Training in Insurance overview and medical billing
Experience working with Medisoft, Microsoft Word and Excel
Enjoys working with the public and providing administrative support
Data Entry 45wpm, Document Imaging
Leadership skills; assists others with completing tasks in the workplace
Experience working in an Inbound/outbound call center Education:
Delaware County Community College – Media, PA
Certificate of Completion, Medical Front Office, Completion Date: October 2011 Certificate – Customer Service Specialist
Experience:
Keystone Human Services – Folsom, PA
Rehabilitation Specialist – 2012 – Present
To include but not limited to, financial and medication management, Socialization
Health maintenance, household management, meal preparation, personal Hygiene, etc.
Implement the ISP, assisting persons with activities of daily living and providing needed supports to assist individuals to remain in a community setting; Assist individuals with integration into the community, helping them to access community supports
Values Into Action – Media, PA
Personal Assistant 2012-2014
This position includes providing support for an individual with a disability in any aspect of everyday life in which s/he may need or want assistance, guidance and support.
Theresa Smith Resume, Page 2
Randstad – Philadelphia, PA
Assigned Iron Mountain – Sharon Hill, PA
Document Prepper – 2011 - 2012
Preparing documents to be scanned for major cable company
Putting documents in batches according to numerical order US Census Bureau- Folcroft, PA
Enumerator – 2010
Conducted interviews with residents in assigned areas by following stringent
guidelines and confidentiality laws
Barclays Bank- Wilmington, DE
Document Management Clerk - 2005 – 2009
Supported the department with online request for documents
Processed Lockbox checks
Scanned documents into the system for viewing by representatives Apria Healthcare – Folcroft, PA
Customer Service Representative – 2005
Inbound/ Outbound Call Center
Called patients with regard to filling respiratory medication needs MBNA America – Newark, DE
Payment Services Machine Operator – 2003- 2004
Operated 3 high speed Opex mail machines
Machine 51, 30, 150
Data Entry Operator – 1999-2003
Various Data Entry projects
Prepped, Imaged and Indexed Documents
Olstens Staffing Service - Newark, DE
Data Entry Operator – 1998- 1999
Keyed new account information into system
(assignment at MBNA America Newark,DE)
References provided upon request
Contact this candidate