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Dubai UAE

Email Address: ac2fpj@r.postjobfree.com

Contact No. 055*******

OBJECTIVE:

To pursue a diverse challenging career in which I can help reach organizational goals through my acquired skills and professional experiences. To work with an organization that will provide me great chances of applying my skills and responsibilities and help me advancing my career to higher level and seeking a position that commensurate my qualification and to find a good job where I could learn and enhance my potential skills and abilities to work in a productive means.

EDUCATION ATTAINED:

Tertiary: Bachelor of Science in hospitality Management

​​​ University of St. La Salle

​​​ Bacolod City Negros Occidental, Philippines

​​​ SY 2007-2011

WORK EXPERIENCE:

Hostess

April 2015- Present

TGI Friday s Restaurant

United Arab Emirates

Duties and Responsibilities:

Take beverage orders from serving staff or directly from patrons

Mix ingredients, such as sodas, bar mixes, juices, and different monin syrups

Plan, organize, and control the operations of a bar and manage food service operations or parts of operations.

Receives inquiries and complaints and coordinates with others as necessary to obtain the required information.

Remarkable ability to stand, sits, and walks for long-period without getting tired.

Helping the guests and assisting them in any way just to give the best service.

Excellent ability to communicate clearly with customers under various circumstances.

Excellent interpersonal skills and uncommon ability to relate with and satisfy all kinds of customers.

Great appearances, politeness and friendly nature, exemplary customer care skills.

Remarkable flexibility and skills to work in all areas of food and beverage.

Answering phone calls from the customer with a friendly and descent manner.

Preparing and ensuring that the order is complete and the highest quality of food.

Making end of day sales report and counting and arranging the card and cash payments and closing the system to avoid outstanding.

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Ticketing Officer/ Ticketing Agent

July 2013- March 2015

Cebu Pacific Air

Bacolod and Silay City, Negros Occidental Philippines

Duties and Responsibilities:

Selling tickets, Booked and Reserved Airline tickets

Assisting passengers with their travel needs

An airport ticket counter using computers to provide customer service to incoming passengers

Sales Associate

July 2011- March 2013

Oxygen Boutique (SM City Bacolod)

Bacolod City, Negros Occidental Philippines

​​​

Duties and Responsibilities

Work with customers with the most cheerful and pleasant disposition.

Give answers to customers questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.

Communicate and assist customers in any way possible and as the customers may require.

Deal with customer s complaints professionally and with restraint.

Close as many deals and transactions as possible.

Process or help process payments made by the customer whether by in cash or credit card.

Bag products for the customers (if there s no other assigned to that).

Report sales accurately.

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PERSONAL INFORMATION:

Date of Birth:​​​​February 20, 1991

Place of birth:​​​​Bacolod City, Negros Occidental Philippines

Civil Status:​​​​Single

Sex:​​​​​Female

Height:​​​​​167cm

Weight&#8203 8203;​​​50 kg

Nationality:​​​​Filipino

Complexion:​​​​Fair

Languages/Dialects:​​​English

Religion:​​​​Roman-Catholic

References are available on requests. I certify that the information provided above is accurate according to my knowledge

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