Manager Project
Resume:
Dennis Ben Brooks
Apollo Beach, FL 33572
***************@*****.***
Career Summary
Performance driven project manager, business partner for all business analytics, and corporate trainer with over 20 years’ experience through a wide range of skill sets and operational expertise delivering on time and meeting expectations for projects. I have a comprehensive background in Business Analytics, Testing (development, quality and user acceptance testing), Training Program Development and Delivery, Organizational Development, Change Management and Operational Excellence Improvement. Previous employment with 2.7 billion dollar industrial distribution company moving from legacy system to new systems migration (SAP) and developing enhanced system performance for users and end user customers.
Broad, extensive experience in project management life-cycle programs up to and involving senior management levels.
Project Management Lead for multiple corporate initiatives as liaison between technology teams, support teams and the business units
Skilled negotiator in scheduling and leading requirements meetings for all involved functional areas
Communications Specialist collaborating with all functional areas involved in all projects and initiatives, outstanding communications skills in all written and spoken engagements.
SAP Corporate Training Facilitator providing testing scenarios that can be used by the QA team to develop detailed testing scripts
Business Analytics processes and reporting for companywide initiatives from field users to Senior Management Staff including process documentation and status updating to all affected functional areas
Business Partner - Operational Excellence
Dates
December 2011 – April 2017
Company
Applied Industrial Technologies
Location
Cleveland, OH
Process Change Approval Board (PCAB) Lead for Order to Cash processes attributing to over 70% of all company-wide system enhancements or defects testing and deployment.
Operational Business Analyst with extensive expertise with full Microsoft Office suite and Visio
SAP Support Trainer and Instructor for course development creating all necessary OCM job aids, user documentations and end user training materials
SAP Business Intelligence analytics for providing project overviews to the Development, QA and Support teams for testing and future support needs
SAP Supply Chain Procurement, Planning and Purchasing involving MRP and systems replenishment to improve lead-times and deliveries to customers and support vendor/supplier needs
Gathered technical requirements at implementation standards and also created user stories to a
detailed level of acceptance criteria using wire frames and other tools to facilitate collaboration of design requirements
Worked as PM for the IT service request project for the ongoing projects one of which was testing and launch of new ecommerce site for customers. Once testing and deployment was completed, ongoing enhancements and customer communications were tested and developed.
Development and ongoing maintenance of SAP CRM modules to enhance business growth and sales potential for branch/field users.
Experienced in conducting, Development, QA, and User Acceptance Testing at both company (field and corporate) and clients premises
2016-2017 Project Management OCM Lead
Transportation Department – SAP Ship Exec program
oDesign and development of training materials for implementation of user acceptance testing and chain wide deployment which included entire company wide OCM training and timeline to meet project delivery.
New website Applied.com – Testing, implementation, and customer service coordinator
oCoordinating all customer/vendor email traffic and routing for newly launched website
oOrder to cash user acceptance testing for website development and deployment
oFunctional area lead and SME for New Company website development, testing, deployment and ongoing enhancements as well as customer portal usage.
SAP Systems Service Pack upgrade – user acceptance testing coordinator and creating all necessary testing scripts for systems wide shut down and upgrade
Steering Committee Project Lead for PCAB Order to Cash processes which involved collaborating with Finance and Supply Chain functional areas as functional crossover partners.
Title
Manager – New Stores and Growth Development
Dates
Sept. 2001 – Dec. 2011
Company
Sports Authority Corporate Office
Location
Denver, CO
Responsible for overseeing the opening of 68 new stores in 2 years
oBlue print planning to grand openings
oCoordinating Visual and Construction department efforts alongside corporate
Functional areas and field operations in pre-opening phases
Project Manager on major initiative corporate projects
Training and development for new store staffing
Merchandising
oAssistant Buyer
oMerchandise Planner
oMerchandise Allocations
Drove strategic retail sales evolution development as location General Manager
Education
Bachelor of Psychology
University of Alabama
Graduation 1992
Contact this candidate